Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 590 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my first pair of Okanuis when I was 12. Loved them! So glad I can buy them as an adult. The lady at the HarbourTown store in Queensland was very helpful with selection and sizing. She made us feel comfortable when trying on the clothes and wasn’t pushy. Went back the following week to buy more!”

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Posted 1 year ago

“Great store with helpul staff. We purchased a couple of shirts and friends purchased shorts and shirts. Staff were great.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi Harriet, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world. We’re so glad to hear you had a great Okanui experience. Bridget from Okanui 🌺

Posted 2 years ago

“Store is uncluttered, easy to navigate.”

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Posted 2 years ago

Hi Linda, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world. We’re so glad to hear you’ had a great Okanui experience and we hope to see you again soon! Bridget from Okanui 🌺

Posted 2 years ago

“Just love the brand”

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Posted 2 years ago

“The staff member was very friendly, polite & lovely to interact with. I bought a great priced pair of board shorts and will definitely come back and shop here again.”

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Posted 2 years ago

Hi there, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world. We’re so glad to hear you had a great Okanui experience and we hope to see you again in one of our stores soon! Bridget from Okanui 🌺

Posted 2 years ago

“The lady who helped me was very good at her job she greeted me promptly while others she was helping were in the fitting room .she showed me a variety of things even though I knew what I wanted and open my eyes to other things that I bought too Always happy with the product but if you look at my history I don’t but too much as it can be expensive maybe a loyalty card with discounts on the whole store or monthly discount to soften the blow in these trying times I’ve loved your product from when I was a grom surfing (16) to today (49) And was stoked when I painted dicks house and he threw me a pair because he liked our work Always a fan of your classic range”

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Posted 2 years ago

Hi Darryl, wow! Thank you so much for taking the time to leave this review - it really does mean the world to us to get such amazing feedback from someone who, like yourself, has followed the brand for such a long time! We're so glad to hear you had another great Okanui experience and we'll definitely be passing on your story about painting Dick's house to our current owners. Bridget from Okanui 🌺

Posted 2 years ago

“Great quality clothing fantastic customer service pointing in store specials helpful kind staff a fantastic shopping experience”

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Posted 2 years ago

“Sales girl was very friendly and helpful”

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Posted 2 years ago

“I love Okanui, I've purchased items at the gold coast store for my grandson and had go in personally and buy myself a pair of board shorts. Quality all the way. The staff in both stores are amazing”

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Posted 2 years ago

“Gorgeous lady in the store very very helpful”

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Posted 2 years ago

“The store was well presented and the staff was so helpful with suggestions and passing on knowledge of the product.”

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Posted 2 years ago

“The customer service was friendly and informative”

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Posted 2 years ago

“Great service and good knowledge”

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Posted 2 years ago

Hi Ryan, thank you for taking the time to leave a review - as a small family-run Australian business it means the world. We're so glad to hear your enojyed your Okanui experience and we hope to serve you again sometime soon! Bridget from Okanui 🌺

Posted 2 years ago

“Loved stumbling on this classic brand when passing thru Byron. I always thought it was an American brand. Last was lovely in store. Best of luck , should be an Aussie icon brand!”

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Posted 2 years ago

Hi Brad, thank you for taking the time to leave a review - as a small family-run Australian business it means the world. We're so glad you enjoyed popping into our Byron store and we hope to see you there again sometime soon! Bridget from Okanui

Posted 2 years ago

“Great service at the Byron Bay store!”

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Posted 2 years ago

Hi Peter, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world! We're so glad to hear you had a great experience in our Byron store,we'll be sure to pass on your kind words to the team there. Bridget from Okanui 🌺

Posted 2 years ago

“Very friendly staff in store and high quality products. Tshirt and hat are top notch.”

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Posted 2 years ago

Hi Paul, thank you so much for taking the time to leave a review - As a small family-owned Australian business, it means the world! We're so glad to hear you had a great experience with Okanui and we hope you're enjoying your new products. Bridget from Okanui

Posted 2 years ago

“Service was excellent”

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Posted 2 years ago

Hi Mike, thank you so much for taking the time to leave a review - As a small family-owned Australian business, it means the world! We're so glad to hear you had a positive Okanui experience and we hope to see you again soon. Bridget from Okanui 🌺

Posted 2 years ago

“it is nice to fitme and good for coastal living”

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Posted 2 years ago

Hi Shingo, thank you so much for taking the time to leave a review - As a small family-owned Australian business, it means the world! We hope you're enjoying your new Okanui products. Bridget from Okanui 🌺

Posted 2 years ago

“Friendly service and very accommodating”

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Posted 2 years ago

Hi Durston, thank you so much for taking the time to leave a review - As a small family-owned Australian business, it means the world! We're so glad to hear you had a great Okanui experience. Bridget from Okanui 🌺

Posted 2 years ago

Okanui is rated 4.9 based on 590 reviews