Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,202 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Okanui 5 star review on 15th October 2026

Nicole

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

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“Staff were lovely and very friendly”

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Posted 3 years ago

“Great friendly lady that was very helpful , I finally got my Okanui’s , we will be back again Thank you”

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Posted 3 years ago

“Excellent service and products”

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Posted 3 years ago

“Love the clothes and great customer service.”

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Posted 3 years ago

“Excellent customer service. The team was super helpful and very kind (especially with our kids). We'll definitely be back.”

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Posted 3 years ago

“Very pleasant and helpful staff. Went there to buy a specific linen pants and delighted that were on sale and in my size. Love they are Australian owned company too. First purchase but will be back for more.”

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Posted 3 years ago

“Whilst the shop was small, it had heaps of quality stock. The service wasn’t exceptional. We have tried to call the store over the last few days but there has been no answer and it diverts to voicemail. We rang this number: 07 5576 8903, which we got from the internet and our receipt.”

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Posted 3 years ago

“The whole family loved the shop”

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Posted 3 years ago

“Very helpful staff!! Thanks”

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Posted 3 years ago

“Great product and even greater staff”

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Posted 3 years ago

“The lady who served us today at Okanui Byron Bay was absolutely lovely, not pushy, and very helpful.”

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Posted 3 years ago

“Fantastic customer service and fabulous products like the popular Frank Green drink bottle - Xmas gift sorted 😊 thank you team.”

Okanui 5 star review on 3rd December 2022

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Posted 3 years ago

“Staff member was so helpful and brilliant - thankyou for your help!”

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Posted 3 years ago

“Jason was awesome , friendly and great service”

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Posted 3 years ago

“Great shopping for the entire family, always something new and especially at Xmas.”

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Posted 3 years ago

“My favourite surf brand!”

Okanui 5 star review on 20th November 2022

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Posted 3 years ago

“we were very impressed with the service that we received”

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Posted 3 years ago

“Since my first Okanuis in '79, the classics have always been great! Service is fantastic these days...no dramas to contact if you have trouble online! Great job guys! Thanks, Mel”

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Posted 4 years ago

“Always love an Australian company and always will support as many as we can. But my husband has always loved Okanui and great there’s a shop close by to visit!”

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Posted 4 years ago

“Fantastic service and range”

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Posted 4 years ago

Okanui is rated 4.9 based on 1,202 reviews