Oki Direct.co.uk Reviews

Name: Oki Direct.co.uk
Rating: 4.61

4.6 Rating 840 Reviews

91 %

of reviewers recommend Oki Direct.co.uk

Company Reviews

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Metrics

4.6

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 170 1415

Email:

customerservice@okidirect.co.uk

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Oki Direct.co.uk 1 star review on 27th April 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the worst experience trying to get printer from OKI Direct company. no response to emails and web tickets. After 4 weeks order finally cancelled”

Helpful Report

Posted 6 years ago

“REFUND HAS ARRIVED THANK YOU”

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Posted 6 years ago

“Friendly and efficient customer service staff. A pleasure to do business with.”

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Posted 6 years ago

“Goods arrived when expected, well packaged and order complete.”

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Posted 6 years ago

“GREAT SERVICE WOULD HIGHLY RECOMEND”

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Posted 6 years ago

“Excellent customer service manner on the phone and very friendly and helpful.”

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Posted 6 years ago

“Good, quick service. As a writer, I never run out of toner!”

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Posted 6 years ago

“The printer (B412DN) arrived on time and was very easy to install and setup. I used a fixed IP address which I set from the printer; it was a little fiddly but alright. The quality of the print is very good. I tried out the double sided printing and the booklet functions from two different computers and the printer work very well.”

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Posted 6 years ago

“I found the customer service at OKI UK to be excellent. The operator is an expert in their products and will provide the right advice to resolve any technical issue you may have. Not many companies have this level of support. Very happy with result.”

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Posted 6 years ago

“Very good on the telephone but on-line service not so hot.”

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Posted 6 years ago

“Quick & efficient on both order & delivery. Would recommend and use again.”

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Posted 6 years ago

“the printer received in time and service is good also OKI is reliable products”

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Posted 6 years ago

“i made a mistake on my order with regards to quantity and the lady i spoke to sorted it all out for me in seconds. very impressed”

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Posted 6 years ago

“Order was placed late afternoon and arrived early next day , amazing service.”

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Posted 6 years ago

“brilliant service ,cannot fault very helpful with query on the phone fast efficient delivery and a lot cheaper for an original toner than competitor's equivalent brand will definitely use again”

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Posted 6 years ago

“GOOD SERVICE”

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Posted 6 years ago

“my order went to someone else. I received their order Still waiting for my order to arrive”

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Posted 6 years ago

“Always good with communication and delivery.”

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Posted 6 years ago

“I bought an Oki c612dn on the premis that you can print onto 250g card. It takes the card and prints it but it does NOT come out flat. I make wedding stationery so was not suitable for my needs. Tried to get a refund but after wrangling for over 2 months I am now left with a £259 printer that does not print to a good enough quality. Just be careful that the spec page is not truly accurate.”

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Posted 6 years ago

“Very speedy delivery”

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Posted 6 years ago

Oki Direct.co.uk is rated 4.6 based on 840 reviews