“Kept trying to push the product wouldn't answer my question. Without putting me on hold to that ridiculous recording like an infor comical. Kept asking her if I could return my shipment and get a refund could not or would not answer the question. Appsolotly ridiculous she kept trying to tell me to increase the volume. Told her numerous times DON'T WANT THE PRODUCT ANYMORE.. Worst customer service I have ever dealt with!!!!”
“Not only did this over rated product (Omega XL) Did not deliver as advertised to be, but also very very rude customer service!!! I can't imagine such a company hire the right rude unconsidered disrespectful phone answers because I don't consider them as customer service because they are certainly not!!! Such awful mean man answered my call and took upon himself to Blakely hang up the phone in my face as I proceeded to say why I was calling and needed to speak with his supervisor!!! I will never ever purchase nor recommend omega xl ever!!!! Very upset and highly disappointed for even attempting to call!!!”
“Doesn't do squat. I'll stick to my Tylenol extra strength, I know they work. Just threw out the Omega XL (brought it to my Pharmacy to dispose of) after 3 months.”
“No stars I would give , this product put me in the emergency room, shortness of breath, heart pounding , diarrhea, weakness, couldn't breath. And after all that denied refund by supervisors at omega xl.”
“This is unknowingly a subscription and they charge $85.00 a month. Even when you cancel and they acknowledge you are canceling they charge you again. They say you can return product but they won’t pay for shipping. And your refund has shipping removed from it. Scammers!!!!”
“I purchased the buy 1 get 1 free along with the vit D-3
I told them I wanted to try this out first and see if it made a difference in my arthritis pain in my hands and shoulders.
To my surprise it made a major difference so I called back a few weeks later to signup for auto shipments.
When my 1st shipment of 60caps arrived and I had a look at my receipt for the amount charged I nearly fell off my bed.
39.95 + 6.95 tax + 6.95 for shipping for a total of 46.90
But the charges did not stop there !!!
Also on the receipt where the charges as follows verbatim :
STATE TAX 6.5%… 2.60
COUNTY TAX 0.4%… .16 cents
CITY TAX 1.4%… .56 cents
SPECIAL DISTRICT TAX 2%… .80 cents
And get this !!!
SHIPPING TAX 2%… .80 cents
All totaling …. 4.83
For a Grand Total of 58.68 for 1 bottle of 60 gel caps
I immediately called to cancel and ask what the HELL was up with all those additional TAXES !!! ???
I was given a huge runaround with claims of having NO IDEA what those extra tax charges had been along with him trying everything under the Sun to try and keep me on as an auto ship custom after I told him that I found another supplement of the green lippid muscles from the pristine waters of New Zealand on Amazon from a company called Horbaach.
750mg per capsule bottle with 120 freeze dried capsules for only 9.99 to which he followed up with a last ditch effort of giving me Free Shipping FOR LIFE !
I still said no and finally got my auto ship cancelled.
The 750mg freeze dried capsules from Horbaach’s are working just as great as the OmegaXL and because of the 120 count caps per bottle I can take 2 twice a day that last me for 2 months at 9.99 per bottle. A MAJOR savings”
“I have no experience with the product. My comment is about the female who was allegedly a New York paramedic. My guess is she worked for a private Service not a government agency. She is a poor representative of the company - very annoying demeanor and offensive personality.”
“Do not purchase. Their website makes it impossible to cancel the subscription and even after reaching out to them, they still try to offer you the product again for lesser price instead of going ahead with cancellation. The business is in them getting u in for a discounted price only to hit you with $80 the following month. I will update about my experience once I get the shipment and attempt to return it since they refused to cancel my order the same day it was charged.”
“Omega xl is the biggest ripp off every on tv and it should not be able to show it on tv.there is a law suit against them,it has been tested in many labs and the found every little to no Omega 3 in there protect.i tried it and it doesn't work I cancel my order and they still charged my account and would not give my money back nothing but a big scam”
“I ordered it to see if it would work on my spinal issues. Unfortunately, it didn't, even though I took the pills as directed.
Worse yet, I was charged double the amount the following month automatic pay. I couldn't call during that first month because I had pneumonia.
As soon as I saw my surprise charges, I contacted them through email, but got nowhere. So, I called, and waited a long while for customer service. The person told me all the reasons why I should continue on this product, even though I told him No!! He finally got the message that I wanted to cancel. That took awhile, but I still didn't get a refund. I have to wait until the package comes in the mail, even though it wasn't mailed yet. Then I must purchase a special return ticket, because they don't cover returns. Then I have to wait for 30 days for a refund!!!!!
Shame on you!!!!
I told him that I would NEVER do business with Then again.
I was just trying out a product to see if it worked. Not get hooked for life when we can't afford it. I told him over and over again.
Shame on false advertising!!!!!”
“I ordered this product on 12/2/2023 and called to get a refund after trying the product as recommended for 8 weeks. I started using the product on 12/26/2023 right after Christimas bust I didn't received the product till the 3rd week in December. To date I have auto paid $200.76 for 3 shipments they have sent. I wanted to give the product at least the 8 week recommendation in order to get optimum results but unfortunately it has not worked as expected. Therefore I called on 2/23/2024 to get a refund but was told that refunds are only good for 60 days from the order date. Now this is ridiculous because how can a customer take the product for the recommended time frame and stay within the 60 days they talk about, not to mention how can the start date begin on the date of purchase when the product has not even been received by the customer. Therefore for this reason I give OmegaXL a extremely poor rating and caution customers to be aware of just advertising. Plus I use to respect John Walsh for his dedication on America's Most Wanted both honestly his marketing presents in promoting this product is such a shame when this product does not do what it claims to.”
