“I bought a baby blanket and towel from One Little Day as a gift for my friend, but when I opened the package, both items had a very strong burnt/charcoal smell, almost like smoke from a party. This was very disappointing and embarrassing, as I could not wash them (since they were meant to be a gift) and I felt ashamed to give them in that condition. Baby items should arrive with a fresh, clean scent—not a harsh burning smell. I hope the company improves their quality control, because presentation and freshness are especially important for newborn gifts.”
Hi Samaher, thanks for your review. I have checked our emails and it seems you have never contacted us about this issue. I can assure you that none of gifts have been exposed to "smoke from a party" or smell similar. However if you do have a genuine issue with the products you've received we will replace them for you free of charge. This is the same for all our customers. In your case, the issue you have is very bizarre and for some reason you've chosen not to contact us to have the issue resolved. We are not sure why?
We are more than happy to resolve any issues our customers have.
One Little Day
“I am so incredibly impressed with the beautiful quality of the gorgeous pieces I received! The knit blankets are just divine, and such high quality, the embroidery is just beautiful. The monogrammed cardigan is absolutely adorable, and the little bunny is so sweet! Baby girl is loving it.”
“This is the third item I have purchased from One Little Day and I could not be happier with the quality and the speed of delivery. Highly recommend this seller to anyone looking for beautiful, personalised gifts for your precious little ones.”
“Have used this company before and can’t fault them. They kept me up to date with the status of my order and the quality of the baby blankets I ordered is excellent. Would certainly recommend them.”
“The gift I bought for my niece and her new baby was very well received. She loved the colours and the quality. Ordering was so easy and the gift was delivered very within a few days of offering. I will definitely use your company again.”
