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One Pound Sweets Reviews

4.7 Rating 4,091 Reviews
93 %
of reviewers recommend One Pound Sweets
Company Reviews Product Reviews
6,369
 Questions Metrics
4.7
Based on 4,091 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Pound Sweets Reviews
Visit Website

Email:

hello@onepoundsweets.com

Location:

Unit 5 Federation Road, Burslem, Stoke on Trent
ST6 4HU

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Samira
Verified Buyer
“I haven't received my order and nobody is helping”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I've placed order but still havnt arrived”
Helpful Report
Posted 4 years ago
Kelly
Verified Buyer
“Poor quality... was so disappointed... at least 2 of the bags of sweets tasted stale! Would definitely not recommend”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Cheap sweets I can get from local shop not impressed at all”
Helpful Report
Posted 4 years ago
Michael
Verified Buyer
“I can't review something I have not received.”
Helpful Report
Posted 4 years ago
Sue
Verified Buyer
“Not recieved”
Helpful Report
Posted 4 years ago
Mel
Verified Buyer
“I have not received my order which is a shame as this is the first time I’ve had an issue and I’ve ordered many times no reply to my email either very disappointed”
Helpful Report
Posted 4 years ago
Amanda
Verified Buyer
“What I ordered was not what I got no peanuts in nought bars send pictures”
Helpful Report
Posted 4 years ago
Maureen
Verified Buyer
“I didn't get my last order. It was lost in transit. I did get refund.”
Helpful Report
Posted 4 years ago
Robyn
Verified Buyer
“Really disappointed with what I received. Quality of the sweets nothing like what I used to have.”
Helpful Report
Posted 4 years ago
Elsie
Verified Buyer
“Still waiting month later”
Helpful Report
Posted 4 years ago
Kieron
Verified Buyer
“I HAVE NEVER RECEIVED ANY ORDER, WOULD GIVE NO STARS IF POSSIBLE”
Helpful Report
Posted 4 years ago
hi sorry your order has not arrived however we have no support tickets from you, so If you contacted us we could have investigated this at the time and refunded you sooner. we have issued you a refund today.
Posted 4 years ago
Andrea
Verified Buyer
“Never received order had PayPal involved to get my refund. Never again”
Helpful Report
Posted 4 years ago
Tom
Verified Buyer
“Did NOT receive my order and had to wait THREE WEEKS for a refund! Needless to say I don't buy from them anymore”
Helpful Report
Posted 4 years ago
LAUREN
Verified Buyer
“I order a good amount out sweets in lock down for a stay at home birthday treat for my son. The order got delivered to wrong address by hermes but when e-mailing one pound sweets i got no help which is such a shame as my mum has placed many orders before and is now put off by this.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Awful. Didn’t recieve what I ordered, added sweets that I didnt order. Customer service is rubbish. Had to end up getting a refund through paypal. Would never recommend this company to anyone!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Sent wrong things, some of the things I ordered arrived crushed. Not impressed. Will not be ordering again.”
Helpful Report
Posted 4 years ago
Fran
Verified Buyer
“The sweets were lovely when they finally arrived.”
Helpful Report
Posted 4 years ago
Joseph
Verified Buyer
“Sorry for one star Have not received my sweets. J Nixon.”
Helpful Report
Posted 4 years ago
Terri
Verified Buyer
“Never received my order.got refund back though”
Helpful Report
Posted 4 years ago
One Pound Sweets is rated 4.7 based on 4,091 reviews
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