Onecom Reviews

3.9 Rating 390 Reviews

73 %

of reviewers recommend Onecom

Company Reviews

Questions

Metrics

3.9

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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How do I contact Onecom?

Helpful Report

(2 weeks ago)

You can contact Onecom by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

70.00%

Industry Average

“ Top service from Corrine as always but especially during this time. I needed to wait less than 5 mins to receive a resolution.. Thanks a lot :) ”

- Luigi

“ Our account manager Corrine is always there to be a helping hand. Being on an IT Service desk we have a lot of communication between the teams and they are always there to get the job done. This could be from troubleshooting current problems that we are having to updating our Comms manager portal. I would recommend using One com ”

- Molly Hewett

“ Very reliable support team, Corrine is a good listener and understands the requests straight away. Process improvement is the heart of the organisation, both account management and the customer service team that I dealt with have been very helpful in achieving our organisational goals. ”

- Istiaq

Onecom Reviews

Customer Service - Average