Onedox Reviews

Name: Onedox
Rating: 4.39

4.4 Rating 515 Reviews

87 %

of reviewers recommend Onedox

Company Reviews

Questions

Metrics

4.4

Based on 515 reviews


Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

info@onedox.com

Write Your review

Tell us how Onedox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Onedox 5 star review on 7th September 2017

Donald Reid

Andrei Ianovskii

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally ok but the staff can’t fix the problem with Amazon 2FA which means that every couple of days, or more frequently you get an email telling you to reconnect the 2FA again - very annoying and worse when the problem isn’t fixed.”

Helpful Report

Posted 4 years ago

“Needs more integrations to be able to pull documentation and perform price comparisons.”

Helpful Report

Posted 4 years ago

“Very good potential. However not enough companies and several ones app is supposed to support do not work at all. Also on Android you need to disable auto rotate it is extremely frustrating. It should be the same as the systems auto rotate setting.”

Helpful Report

Posted 5 years ago

“Looked at their offers about changing internet/phone supplier. Not great offers...”

Helpful Report

Posted 5 years ago

“Small range of documents, eg no life insurance, medical insurance, pension polices, sky, council tax, saving schemes eg Virgin Investments Cannot add different policies from same provider, eg I have motor and home insurance through eSure - only one esure seems to be allowed.”

Helpful Report

Posted 5 years ago

Thanks for the feedback Permjeet, I think you'll be very happy with our imminent plans to enable you to manually add accounts and information to Onedox helping you keep track of any and all services! More to come on that soon...

Posted 5 years ago

“I only have two accounts accepted on here. I have tried to put others n with no success. I tried to add home insurance and water bill. What's happening.”

Helpful Report

Posted 5 years ago

Hi Carol, that sounds like something I can help with! Could you send us a message via the in-app live chat so we can take a look at your account together and fix those for you? Currently our insurance and water bills are in beta, which means they'll be subject to some growing pains! They are improving every day though as we catch bugs like this, so thanks for bringing it to our attention :) All the best, Julieanne

Posted 5 years ago

“Looks good at first glance but isn’t particularly quick at updating to the most recent bills and in all honesty, it’s a bit pointless.”

Helpful Report

Posted 5 years ago

“Does link with enough services e.g. car and home insurance, water rates and council tax”

Helpful Report

Posted 6 years ago

“Apps unable to be setup / connect, currently bulb account stuck requiring attention and has been for days, same happened with Now TV account. Not as much info from the app as I was hoping for, hasn't really been that beneficial.”

Helpful Report

Posted 6 years ago

Hi Lewis, I've set your Bulb account to refresh so you should see that working soon. Sometimes accounts take a bit longer to sync so just let us know, we'll give it a little push! For Now TV, that's still in beta and we appreciate your help in the initial testing. Apologies it wasn't smooth sailing straight away but it's almost ready to go live and we'll be sure to let you know as soon as it's released!

Posted 6 years ago

“Needs far more providers to be integeated”

Helpful Report

Posted 6 years ago

Hi there, we strive to support as many UK providers as possible. Can you tell me the ones you'd like to see so we can make sure they're added to the roadmap? We add new providers according to a mix of customer feedback and market share. Thanks!

Posted 6 years ago

“What is does, it does well but it needs to connect to more services to be useful”

Helpful Report

Posted 6 years ago

Hi Toby, thanks so much for the review and feedback. We're happy to say that we are planning to automate new bills and reminders in the very near future such as home and car insurance, water bills, council tax and many more. Having just come through a round of funding, things are accelerating quickly! You can keep an eye on what new features are coming up on the public Onedox roadmap here: https://trello.com/b/yiMpplBx/onedox-transparent-product-roadmap Also please feel free to let me know if there's anything specific you'd like us to support that you don't see on the roadmap. You can always reach us via this link: https://www.onedox.com/contact/ Many thanks, Julieanne

Posted 6 years ago

“Doesn't show details of energy a/c”

Helpful Report

Posted 6 years ago

Hi John, sorry to hear you're having issues with the service. I'd love to help you out with linking your accounts so you can get the most out of Onedox. We're available via LiveChat or other support means via https://www.onedox.com/contact/. Give a shout and we can fix this for you! Many thanks, Julieanne

Posted 6 years ago

“Have forgotten I had it! It doesn't have all the regular bills on it like Council Tax etc.”

Helpful Report

Posted 7 years ago

Thanks for your feedback Phil. Council Tax is tricky for us to support given the number of councils there are nationwide, however we're working on a solution!

Posted 7 years ago

Onedox is rated 4.4 based on 515 reviews