OnlineWHMIS.ca™ Reviews

Name: OnlineWHMIS.ca™
Rating: 4.80

4.8 Rating 5,631 Reviews

98 %

of reviewers recommend OnlineWHMIS.ca™

Company Reviews

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4.8

Based on 5,631 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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OnlineWHMIS.ca™ 5 star review on 5th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasnt taught a lot of things”

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“Characters”

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“Customer service is poor. I asked a question to the help chat a week ago, the help chat's activity status said 'Back Tomorrow' when I sent it and I received a notification that I would receive a reply in both the chatbox and to my email, but nothing has been sent.”

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“Waste of my time, and money.”

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Duncan - I'm sorry to see that you left a one-star review. We'd be grateful if you could provide additional information that resulted in you leaving this review. I'm unable to find any support tickets, chats, or emails advising us of any problems with your experience. I'll reach out to you via direct message as well.

“Your sign-in programs don't work.”

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“I am very displeased with your service even more with your customer service team. I did not feel heard and I felt the situation was manipulated and there was a show of superiority.”

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“It was not complete. It didn’t have the act in it or the duties. Vet disappointed.”

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Hi Tonya, sorry to see that you were disappointed with the course. The particular course you purchased had an entire module on supervisor duties and requirements relating to workplace violence and harassment. Also, it contained relevant information relating to the legislation in the very first overview module. I've sent you a DM to chat more about what you feel was missing. Best Regards, Dave

“No use for this certified and no one pay be money back”

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“I was looking to advance myself through the WHMIS site but after starting I had to attend to an important matter but upon returning I was told that I would need to re-register (meaning pay fees and all), which I still find very unreasonable and would advise any person that I know who are signing up for advancement through programs hosted by WHMIS, highly against doing so.”

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Hi Shyam, Sorry to hear that you had issues and I'm hoping to discuss your experience and come to a resolution. Can you please let me know who specifically told you or where you got the idea that you had to re-register and pay again? I can't find any live chats, emails, or phone call logs indicating that you reached out to us. We also sent out a courtesy email the day after purchasing the training asking you how everything is going and if there's anything that we can do for you. I've not seen any responses to this either. If you could let me know, it would be helpful in me determining what happened. When our training is purchased, learners have the ability to leave and come back as frequently as they like, without paying again for the training. During your checkout, you created a password that would let you log into your account. Any time you return to the site, you would simply log in using your email address and password and resume your training. We've never charged someone again to resume the training that they've purchased. I look forward to hearing from you and helping you to resolve this. I've also sent you a direct email to follow up. Best Regards, Dave

“Extremely long, this is for a person who’s never been in the trade. Way to much information the person would miss the basics . This course is a dragged out joke”

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“Service should be more affordable for those who are in need (maybe a special program should implemented to create conveniences for those in need)”

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“Faster and efficient.”

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“Wont let me finish the course, It freezes at last part”

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Hi Michel, I'm very sorry to hear that you're having issues and I'm happy to help you resolve this. It looks like you reached out to support about this issue and the error you were receiving was related to your local device - likely an issue related to using an extremely outdated/unsupported browser. I'll reach out to you via direct message to provide further assistance in getting your course completed. Best Regards, Dave Founder and Lead Instructor

“Scam alert. Terrible experience. Didn’t realize the default option was to buy WHIMS for another person. After I purchased the training I had to register an employee. I could not do the training myself. Once I registered myself as an employee it said I need a minimum of two employees registered. The website was very misleading and in my opinion a scam. I then tried to contact someone by using the chat tool to get a refund. No reply. I then went to another supplier to complete my training. I will never use online Whims again.”

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Hi Michael, I want to personally apologize for the inconvenience. What you described is not a typical experience for our customers and I'm currently investigating to determine what exactly happened. I'm unable to locate any chats or messages from you. Can you please let me know when you tried to reach out to us? I've refunded the entire cost of your order and have left the WHMIS course in your account so that you can use it for future certification. I've also added an additional Ontario Safety Certification course to your account for your troubles. Again, I apologize for the inconvenience and will be looking into this personally to ensure it doesn't happen again in the future. Please feel free to reach out if you need anything at all. Best Regards, Dave Founder and Lead Instructor

“The duration of the course is very short. In my view it is difficult to remember all of it for long time. It is just a formality without any use.”

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“Please verify the email address when someone signs up to your courses. I have his name, address and phone number and you sent the certificates to my personal email. Thanks”

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“Good evening David and thank you for your note.The experience was very surprising as I feel I got ripped off to be honest. I purchased 2 tests as I was suppose to get 2 certifications, one for my self and one for a co worker who does not have a credit card. At the end your site ended up charging me twice for one test and had to pay a third time for his test. I planed on calling you guys but was not able to find a phone number for you so thank you for reaching out to me and now that you did, I'm hoping you will reverse the over charge.Thank you, -Edgard Hoyeck.”

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Hi Edgard, Sorry to hear about the issue that you experienced. We can definitely refund you for the additional course you purchased. I've sent you an email to follow up and ensure that gets processed for you. Best Regards, Dave

“Volume quit on it half way through. Would have been much more convient if the app performed properly.”

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Hi Peter, I'm very sorry to hear that you had problems with the volume while taking the course. The course videos are embedded into our site using one of the most reliable video providers available and it's very uncommon to have this type of issue. We would be extremely grateful if you could send our support team a quick note to let us know where the volume went out on you so that we can investigate further. Best Regards, Dave

OnlineWHMIS.ca™ is rated 4.8 based on 5,631 reviews