“Such a great product, with extraordinary customer support. Quick response time to any questions, concerns, or difficulties. Dave has a great sense of humour, and is a joy to work with. Would not hesitate to encourage anyone to use this great resource - very reasonably priced, and the course is a good review of all things WHMIS.”
“I love the ease of purchasing seats and setting up employees with training on your site. It really is the easiest of all trainings I arrange! Thank you!”
“I was looking to advance myself through the WHMIS site but after starting I had to attend to an important matter but upon returning I was told that I would need to re-register (meaning pay fees and all), which I still find very unreasonable and would advise any person that I know who are signing up for advancement through programs hosted by WHMIS, highly against doing so.”
Hi Shyam,
Sorry to hear that you had issues and I'm hoping to discuss your experience and come to a resolution.
Can you please let me know who specifically told you or where you got the idea that you had to re-register and pay again? I can't find any live chats, emails, or phone call logs indicating that you reached out to us. We also sent out a courtesy email the day after purchasing the training asking you how everything is going and if there's anything that we can do for you. I've not seen any responses to this either.
If you could let me know, it would be helpful in me determining what happened.
When our training is purchased, learners have the ability to leave and come back as frequently as they like, without paying again for the training. During your checkout, you created a password that would let you log into your account. Any time you return to the site, you would simply log in using your email address and password and resume your training. We've never charged someone again to resume the training that they've purchased.
I look forward to hearing from you and helping you to resolve this. I've also sent you a direct email to follow up.
Best Regards,
Dave
“Very well set up and thought out. Easy to follow instructions and the subject matter was well explained.
It was short only took about an hour to complete.”
“The customer service is fantastic, from asking a question about the training to ordering licenses for training. Really impressed with the service so far!”
