“I was delighted with Only Roses. I called up, spoke to Tricia and she handled my order and knew what I needed. Nothing was too much trouble. A lots more businesses and services could learn from how to make something so beautiful a beautiful experience.”
“I love everything about your service and product. Perhaps only comment is that it would be helpful to have a reference chart of the different kinds of roses and their qualities so that ordering over the phone would be even easier.”
“You gain your reputation by the quality of your product and the service you provide and constantly performing , just as you did again this time. Thank you !”
“We discovered OnlyRoses on a recent trip to London. We dropped in because the shop was charming and wonderfully inviting. We went back the next day to purchase a gift rose. It was wrapped elegantly with extra water for travel time. The staff was amazing, even though at the time, extremely busy putting together the most gorgeous Christmas arrangements.
We have since returned to Greece and I wanted to send a dozen roses as a get well gift. I tried online, but when it came to pay, a credit card outside UK was not accepted. I called the Earls Court shop and the young woman, Kate, was super in taking the order, penning my note and arranging delivery. It was late afternoon and the flowers arrived to a pleasantly surprised and delighted recipient within the hour!
I have been sent photos of the arrangement and it was as lovely as I expected.
mh”
“I cannot thank you enough for making this order for me as easy as possible. My cousin loved the flowers which I ordered on the behalf of my auntie. The delivery of the quartet went according to plan and I look forward to shopping with you again soon!
Many thanks for the team in the shop who helped me make my order happen.
Best wishes,
Christie”
“I ordered flowers for delivery next day and required early morning. The Old Brompton Road shop, London, does not open until 10 am but it allowed me to send someone to collect the bouquet at 8.45 am. -- Good customer service, so you will get more business.”
