“The worst experience with this company.
I placed an order on Nike.com, which was shipped through the OnTrac delivery company. They have no proof that my order was delivered—no photo, no signed delivery confirmation, nothing. During the conversation with customer support, after I asked for any kind of proof, the agent (Lyn) told me they had nothing and then left the chat.”
“Worst shipping experience as a person receiving a package. They no customer holds for pickup and I'm in a condos I rent from and don't own so my name is not on the building call box's and they won't call any other name to gain entry if it's not mine so if your a business that has shipping needs don't use this very sup par company.”
“I almost never get my packages by the promised date through this carrier, which is extremely annoying since I’m paying for Amazon Prime for free guaranteed two day delivery in the first place.”
