Openreach Reviews

1.7 Rating 286 Reviews

17 %

of reviewers recommend Openreach

Company Reviews

Questions

Metrics

1.7

Based on 286 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 7%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Avg Email Response Time	22.75 minutes

Popular Questions:

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How do I contact Openreach?

Helpful Report

(1 week ago)

You can contact Openreach by Telephone, Live Chat and Email.

Helpful Report

(1 week ago)

79.46%

Industry Average

“ Caspare your Open Reach full fibre installer’s service was excellent. He was extremely courteous, friendly and very helpful. He explained everything very well, worked quickly and was very tidy. He was working for a company called Quinn. Many thanks 👋🙏 ”

- A. Barton

“ Had my full fibre broadband connection today by Louise many thanks to a lovely young lady for her exceptional service Louise went the extra mile kind regards ”

- Mrs Mary Scott

“ Excellent prompt service engineer paul could not have been more helpful very happy with the service ”

- Rosemary clarke

Openreach Reviews

Customer Service - Good