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Openreach Reviews

1.7 Rating 269 Reviews
16 %
of reviewers recommend Openreach
1.7
Based on 269 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 7%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
22.75 minutes
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Openreach.
How do I contact Openreach?
(3 weeks ago)
You can contact Openreach by Telephone, Live Chat and Email.
(3 weeks ago)
81.25%
Industry Average
A big thank you to a chap named Rik at outreach who fits eero box's .Two hours later this chap finished a 10 min job cause I was dyslexic he went above and beyond setting the entire thing up as my phone genuinely was not accepting it . I was wanting get back to me studies and he has helped make it possible . Sincerely thank you fantastic service for WiFi set up and also should out to UW for ringing back and asking was I happy together your service was 100 % Bob on
- Michelle
Thank you very much open reach for clipping the cable back on top of my window. I only rang the office late last night , I did not expect the job to get done so quickly today. Thank you to all the engineers and the girl in the customer service, they were all very efficient and courteous and hard working and I am very happy with Openreach company.
- Mrs Singh
Great service engineer work on my internet line untill it was up to speed brilliant customer service he did a great job and kept me informed about everything he was doing one very happy customer
- Rachel Walsh