Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.82

4.8 Rating 852 Reviews

96 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the service and assistance I received was fantastic. The issues was sorted within 24 hours. However, I’m yet to receive the replacement camera, nor have I received any tracking for it. It’s been over a week with no replacement, so I’ve had to purchase another camera as I can’t go that long without one. While the customer service was good, the overall outcome here is poor. I’d prefer a refund at this point, at least I wouldn’t be out of pocket for two cameras.”

Helpful Report

Posted 5 months ago

Hi Caterina, we are sorry to hear of the delay and apologise for the inconvenience. The feedback will be passed onto the Oricom Support team. Oricom

Posted 5 months ago

“Amazing products - customer service from Nz was fantastic. Sadly Australian team lost follow-up when we were at a time of baby delivery and could not complete their requirement for replacement of a non-functional camera and after a few months I got back in touch with Oricom NZ to restore the process and in our opinion this should have been driven compassionately by Oricom Australia team - in the end once contact was made the replacement camera arrived within only a couple days which we are grateful for but this really should have been dealt with more expeditiously the first time.”

Helpful Report

Posted 6 months ago

Hi Pierre, thanks for your review and taking the time to let others know of your experience. We apologise for the miscommunication between ourselves and our distributors, and glad that the issue has been resolved for you. Wishing you all the best, Oricom.

Posted 6 months ago

“The customer support line was great the product had issues”

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Posted 8 months ago

“My monitor stopped working a month after purchasing, great customer service, got sent a new one box came extremely damaged and looked chewed on ( not their fault) but monitor is very flimsy”

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Posted 8 months ago

Hi Jenna, thanks for the review and feedback, and sorry to hear of your experience. Should you wish to discuss with a team member, please feel free to give us another call. Oricom.

Posted 8 months ago

“We got the faulty camera when we first purchase the monitor in Baby Bunting although they accomodate and take action immediately when we send an complaint email we are still disappointed on our purchase since we expect a good quality from Australian company.”

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Posted 9 months ago

“The customer support was absolutely fantastic, couldn’t fault them. The product is not what it used to be. I had a monitor 11yr ago which was fantastic, thst is why I bought another one now it’s really terrible quality”

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Posted 11 months ago

“Staff sounded bored and lacked energy. Process was explained, but had to question a few times to get clear understanding.”

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Posted 1 year ago

“We have a 6 sensor pack and 4 sensors work well most of the time but the other 2 we have had trouble with. Oricom replaced the 2 that were not working but the new ones are not working as well. We have them on our Motorhome which has 6 wheels but only 2 axles and the 2 that don't work are on the Outside wheels on the rear axle.”

Helpful Report

Posted 1 year ago

“I purchased A uhf from ebay from your store. Communication from eBay was slow and for some reason you were not able to view the photos I sent from the ebay platform. Once I called the support team directly on the phone my issue was fixed immediately The mount screws were missing from My uhf pnp.”

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Posted 1 year ago

“The after sales service was excellent however the product is average. Only get about 1/2hr-1hr out of a charge for the baby monitor we purchased. $320 we paid. We now know😢”

Helpful Report

Posted 1 year ago

“Seemed like she had too much to do at once, wasn’t really listening to me. Managed to solve the problem as we are getting a new unit but when talking to her she was constantly typing and didn’t really seem like she was listening to me”

Helpful Report

Posted 1 year ago

Hi there, thank you for your valued feedback and we apologise for your experience. While we are glad your issue was resolved, we will address this with our team to ensure we improve our listening and engagement in the future. Your satisfaction is important to us. Oricom.

Posted 1 year ago

“Happy that my faulty unit gets replaced. Not happy to pay the return fees of the faulty unit.”

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Posted 1 year ago

“Phone support from Australia has been awesome. The UHF2500 radios have been somewhat underwhelming. Volume has been too quiet.”

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Posted 1 year ago

“Haven’t use it much but looking study so should do the job”

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Posted 1 year ago

“Ok for the. Price”

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Posted 1 year ago

“Have not used it yet”

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Posted 1 year ago

“I haven't received my uhf360 5watt cb yet can you please tell me when I am to receive it then when I get it I will be more than happy to review thank you”

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Posted 2 years ago

“I'm very happy with the unit but me and a mate he as a different model oricon and both of us can't pick up a few different friends with GME and Uniden units but they could hear us so we had to yous held to communicate with them”

Helpful Report

Posted 2 years ago

Oricom International Pty Ltd is rated 4.8 based on 852 reviews