Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.80

4.8 Rating 610 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 17th April 2025

Mark Hughes

Oricom International Pty Ltd 5 star review on 15th April 2025

Andrew F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a DTX4200XDV outback pack, I find it extremely hard to understand the speaker it isn't clear ,when you receive or when your talking, I asked for radio check and they said they couldn't understand me, so I thought it may have been the small antenna so I bought a 6db one and it's no better so I would like some help with this problem please”

Helpful Report

Posted 2 weeks ago

Hi Lyle, we would appreciate the opportunity to correct this with you. Please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST or email support@oricom.com.au and the team will be able to assist. All the best, Oricom.

Posted 2 weeks ago

“Purchased a baby monitor. Within a few days off using it I detected it was faulty and did not do what they claimed it would do. After several phone calls and ignored emails regarding a return of the product they have informed me regardless if it is faulty I have to pay for return shipping (no reimbursement) and potentially a $15 restocking fee so I’m out of pocket $30+ for a defective item through no fault of my own. Their customer service is shocking too. Would not buy another Oricom product and will sing it from the rooftops.”

Helpful Report

Posted 4 months ago

Hi Tash, Thank you for getting in touch. We understand that you've spoken with our Support team earlier today, and they’ve advised you to return the monitor for testing and further processing. If you have any additional questions or concerns, please don’t hesitate to reach out to our Support team again. Best regards, The Oricom Baby Care Team

Posted 4 months ago

“Service over phone was good but the product bad. I brought the DR350 from Supercheap and it didn't work properly then Supercheap gave me another one of the same and i had the same issue. I then brought a Uniden and not a problem.”

Helpful Report

Posted 6 months ago

Hi Dan, we appreciate you sharing your experience. We're glad to hear the phone support was helpful, but we’re sorry to learn that the UHF350DR didn’t meet your expectations. Your feedback is important, and we are sorry we could not resolve the issue for you before the unit was replaced. Oricom UHF CB Fixed mount radios include a 5 year warranty. Oricom

Posted 6 months ago

“Product has been poor but service has been great. Our camera continually disconnects from the phone app and the baby monitor.”

Helpful Report

Posted 11 months ago

“You sell me a faulty product never got to use it once and you want me to cover costs of sending your faulty back to you after not using it once I will never buy of your company again no back up service”

Helpful Report

Posted 11 months ago

Hey there, we have responded to you privately to try and resolve. Thanks

Posted 11 months ago

“Camera wouldn’t switch to night mode, therefore unable to see baby at night time. Replacement was sent and does the same thing every now and again. Monitor is hard to turn on and off. Feels really cheap quality for the price you pay.”

Helpful Report

Posted 1 year ago

Hi there, we are sorry to hear of your experience with the brand and product. If you would like to discuss, please give our locally based Support another call on 02 4574 8888 Mon-Fri 8am-6pm AEST, and the team will be able to troubleshoot and assist. All the best, Oricom.

Posted 1 year ago

“Very poor customer service”

Helpful Report

Posted 1 year ago

“Unfortunately, the ringer is too low for a partially deaf person to hear. It is not an amplified phone at all!”

Helpful Report

Posted 1 year ago

HI there, we would love to assist. Please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, or email support@oricom.com.au and the team will be able to troubleshoot and assist you with this. All the best, Oricom.

Posted 1 year ago

Oricom International Pty Ltd is rated 4.8 based on 610 reviews