“I found service from original parts group quick and efficient. However I ordered the wrong mats and wanted to return them for a refund. I was told no because it was outside of some 30 day purchase policy of which I was NOT aware of... thats 179.00 down the drain and now I have to try and recoup the money by selling them privately. To say im disappointed is an understatement.”
“Great service and follow up about what was required for my vehicle before sending the order. Used them twice now and both orders were correct and delivered earlier than expected. Would recommend them.”
“They were very quick to respond to an issue with the item purchased (even though it was a manufacturer's issue). Had a replacement within a couple of days. Fantastic service.”
“Excellent organisation and handled a change of product very swiftly due to the connections being different since my vehicle was a 2020 model and the first device sent was not compatible. Would recommend this seller to all”
“I replaced a broken antenna on my son's car. It was easy to order, came quickly and did what they said it would. Can't ask for more than that - thanks.”
“I have been dealing with the Original Parts Group for many years and Fab and his team are one of the best online auto parts store I have dealt with in years.
When it comes to customer care and service, Original Parts Group are second to none and they're quick to dispatch your order so you can receive it as fast as possible.
If there's ever a problem Fab and his friendly staff are always willing to go that extra mile to fix it as fast as they can so you can get on with the job and enjoy your ride.
It's always a pleasure to deal with Fab and the team at Original Parts Group and I'm looking forward to dealing with them in the near future!”
“order arrived very quick, however it promised not to affect sat nat or radio reception but now both are not working properly so basically product does NOT work!! Looks COOL though not happy”
