“Their staff looks terrified of their management, management himself looks very incompetent!
The company is operating like cowboys.
They will take a big margin on your “rent to buy” car.
Once you are tied up with them for 3 or 4 years anything goes!
You have to get the repair from their garage, they will put you on a courtesy vehicle for ages because they charge the insurance- might request cash payment, no invoice no prove of part ordered or work being conducted.
They literally left my EV on flat battery for weeks. Gave me back the car with a battery to change and a broken speaker. I have heavily complained - it had so little effect that the following time they left my car on flat battery again.
DO NOT GET CLOSE TO THEM!”
“I would like to thank Mr Akeem for his fantastic work he helped me to resolve the issues of my vehicle the repair on daily basis.Very much appreciated.”
“What are cars have been incredible. Understanding during difficult times and Sharon has been amazing. As my account manager I couldn’t recommend Otto highly enough five stars all round”
“I would like to thank Mr Akeem for his fantastic work he helped me to resolve the issues of my vehicle he was following the progress of the repair on daily basis.Very much appreciated.
Also many thanks to my Account manager for everything.
Regards
Charles..”
“Just avoid them if you can, worst company ti deal with..
Poor customer service after you sign you are on your own.. try to return the car, that will be s mission,I am trying for the last 15 days and I still have it..”
“Driving Assessment/Car availability
Be very careful with the Driving Assesment of this company I drive for 25 years with no points in my driver's license and no fault accidents.
I failed this test.
The attendants did not believe the test and went to question the instructor.
DO NOT BELIEVE IN THIS TEST.
Possibly because there is no cars available.
FRUSTRATED.
THEY PLAY WITH THE FEELINGS OF THE PEOPLE.
Regards,
Rogerio Distefano.”