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OurShopee.com Reviews

3.8 Rating 97 Reviews

72 %

of reviewers recommend OurShopee.com

Company Reviews

3.8

Based on 97 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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OurShopee.com 5 star review on 27th January 2022

OurShopee.com 1 star review on 8th January 2022

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7

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“***** ONE OF THE WORST SHOPPING EXPERIENCES I HAVR EVER HAD IN MY WHOLE LIFE ******** WHAT A SILLY SURPRISE YOU JUST MADE FOR ME !!!!!!! I made an order on 5th of sep and I paid already and the order was confirmed as all the three items is available in stock and the delivery date should have been tomorrow!!! Out of no where I received a call from ur agent to tell me that TWO OUT OF THREE ITEMS I BOUGHT AIN’t AVAILABLE !!!! How are you keeping the customer wait for his order till only few hours before the delivery then you tell me that I won’t get my items???????! Where have you been the last week since I made my order !!!!! It’s my ANNIVERSARY and I ARRANGED THE SURPRISE WHICH YOU JUST MESSED IT UP AND I DONT HOW THE HELL I CAN FIX THIS STUPID SITUATION TOU PUT ME IN WITH YOUR WORST SERVICE !!!!! I need someone to explain to me why would u do this after 5 long days I wait my order!!!!! I NEED SOMEONE FROM YOUR MANAGEMENT TO GET ME PUT OF THIS TROUBLE OF MY SPECIAL OCCASION WHICH YOUR BAD SERVICE DESTROYED ALREADYYYYYYYYY !!!!!!!!!!”

OurShopee.com 1 star review on 9th September 2021

Posted 2 years ago

“Very bad service, no confirmation calls, nit answering calls at all, no complaints number, tracking order not showing any updates, waiting for weeks”

Posted 2 years ago

“Worst Customer Service, The one which ordered they dont have at last i need to buy 3 items in order to make up the money and 2 items i went to the office and collected since its getting too delayed for 3rd one paid 5kd additional and got after 2 weeks,Their customer service never answer calls rather if they want to convey we need to message in whatsapp then only will they will call back. 1/5-and 2 is for genuine product.”

Posted 2 years ago

“First, 24/7 Customer service is really bad, second - I choose the installment option but I got a deduction of the full amount to my account even I choose the installment option. So I tried to contact them to help me with the issue but they just ignore my message on WhatsApp, a phone call is unreachable. When I'm asking them to cancel the order since they can't help me with the installment option they will deduct 5% for the refund plus I paid 20 for processing and shipping fees. What a very bad service!”

Posted 3 years ago

“Bought an item and was faulty. Immediately informed about the problem and it is two weeks now since I been chasing the customer service guy. They are not responding since last week. Ridiculous. I tried to go to their office, which never existed. Complete hoax. Don’t fall prey for them seeing the offers.”

Posted 3 years ago

“Bought an item and was faulty. Immediately informed about the problem and it is two weeks now since I been chasing the customer service guy. They are not responding since last week. Ridiculous. I tried to go to their office, which never existed. Complete hoax. Don’t fall prey for them seeing the offers.”

Posted 3 years ago

“I was simply reading reviews before I placed an order. I am so shocked that ANY 5* review was obviously written by the same person that is clearly from another country. This is ridiculous. All the good reviews were written the same time 2 years ago. The reviews are so generic and don’t make any sense. I definitely won’t be purchasing anything from this site. The scam seems to be that they let you place an order, then after many complaints, tell you the item is not in stock even though the website still says it is. It actually gives you a count of how many are left as you’re looking up items so this makes me even more suspicious that this company is fraudulent.”

Posted 3 years ago

“CHEATS. BAD SERVICE. DO NOT BUY FROM THESE PEOPLE. SIMPLY WORST. They made me wait more than a week and then say their product is out of stock and we will refund after 3 days. All this time i waited for nothing. The customer support in Oman is simply worst. If you ask them what happened to your order, all they say is "Sorry". Useless.”

Posted 4 years ago

“I want to tell you this fraud and just don't trust I bought many things and nothing came I messaged but no reply”

Posted 4 years ago

“It’s a fraudulent website, DON’T even think of buying anything from them! I ordered a mouse on October 11th, after weeks of wait time and several emails /messages (on FB), I was informed that the product is out of stock and that my amount will be refunded. Till date I am waiting for refund and they’ve stopped responding to my emails/ messages L.”

Posted 4 years ago

“It’s a fraudulent website, DON’T even think of buying anything from them! I ordered a mouse on October 11th, after weeks of wait time and several emails /messages (on FB), I was informed that the product is out of stock and that my amount will be refunded. Till date I am waiting for refund and they’ve stopped responding to my emails/ messages”

Posted 4 years ago

“Customer service never answer your call.. Number one scam and cheating..”

Posted 4 years ago

“They sent me the wrong product (perfume) . After complaint, they reply back after 1 month saying they don't have stock of what I wanted and when I said to replace with some other perfume as I already had the one they sent, they say sorry time period is over for return. After that they closed the complaint!!!!”

Posted 4 years ago

“Please dont buy anything..I bought a 256 gb usb storage... fake it will show 256 gb in properties but cant store data.. waste of money.. I stopped using Our Shopee and told my friends about this fraud.. I hate our Shopee.., cheaters. And even it will not allow you to rate with least stars..”

Posted 4 years ago

“The offers on the website seem to be amazing. I have tried calling the Qatar number, no answer. On the whatsapp it's even worse, they read and just ignore you! Terrible service. I wasted days trying to get in touch. Don't waste your time too.”

Posted 5 years ago

“When i ordered samsung grand prime .Cheated with second hand phone... i will complaint PACP”

Posted 5 years ago

“I hve buy a HTC Mobile from this site. That mobile was not origiona. I hve called a lot of times but there no postive response. I promissed to never buy anything online it was my 1st nd last experience.”

Posted 6 years ago

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OurShopee.com is rated 3.8 based on 97 reviews