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Oveds Horse and Pet Store Reviews

4.9 Rating 990 Reviews
98 %
of reviewers recommend Oveds Horse and Pet Store
4.9
Based on 990 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
The product was as expected, but the time it took to arrive was rediculous. We are hand raising 9 puppies and desparately needed the milk powder delivery to be prompt. Which is why I chose a company not far from us. Luckily we managed to get some milk powder elsewhere so the pups didn't suffer.
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Posted 10 months ago
Although the products are good value, the warehouse procedures need improvement. For my past two orders, I have been sent Plaque Off for dogs despite the invoice clearly stating Plaque Off for cats. I was also sent the incorrect quantity last time. It meant I had to each time go to the post office to return the wrong product. They are of course most apologetic but I hope they become more efficient.
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Posted 1 year ago
I don't know because I never got the parcel, supposedly delivered by ARAMEX but never found anywhere, they claim to have delivered at a time when I was home, but saw or heard noone. ARAMEX does not respond!
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Posted 1 year ago
Competitive prices, but no discernable online customer service. A faceless organisation that doesn't take phone calls if you have a query and doesn't get back to you if you send a message.
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Posted 2 years ago
Oveds Horse and Pet Store is rated 4.9 based on 990 reviews