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Oveds Horse and Pet Store Reviews

4.9 Rating 723 Reviews
98 %
of reviewers recommend Oveds Horse and Pet Store
4.9
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Although the products are good value, the warehouse procedures need improvement. For my past two orders, I have been sent Plaque Off for dogs despite the invoice clearly stating Plaque Off for cats. I was also sent the incorrect quantity last time. It meant I had to each time go to the post office to return the wrong product. They are of course most apologetic but I hope they become more efficient.
Helpful Report
Posted 4 months ago
I don't know because I never got the parcel, supposedly delivered by ARAMEX but never found anywhere, they claim to have delivered at a time when I was home, but saw or heard noone. ARAMEX does not respond!
Helpful Report
Posted 7 months ago
Competitive prices, but no discernable online customer service. A faceless organisation that doesn't take phone calls if you have a query and doesn't get back to you if you send a message.
Helpful Report
Posted 1 year ago
Oveds Horse and Pet Store is rated 4.9 based on 723 reviews