Oveds Horse and Pet Store Reviews

Name: Oveds Horse and Pet Store
Address: P O Box 4108, Gumdale, Queensland
Rating: 4.90

4.9 Rating 1,042 Reviews

98 %

of reviewers recommend Oveds Horse and Pet Store

4.9

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Oveds Horse and Pet Store 5 star review on 21st February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“26 Days to get a product that was listed as in stock, delivered 20km for Gumdale to Mt Cotton. Paid for on the 13th Aug Pickup on 17th Aug Listed as onboard for delivery within 24hours 24th Aug Delivered 8th September after many attempts to contact supplier and courier Aramex. Not at all happy with the service or the support”

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Posted 2 weeks ago

“Been trying for a week to get someone to follow up on a missing order, no response to emails or phone calls. Very poor service.”

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Posted 1 month ago

“The prices are great but that’s where it stops - noone replies to phone messages or emails following their directions. No updates terrible customer service sent two advices to cancel order due to poor service but no response and then voila out of the blue order filled. Saving $10 was not worth the time, or money - ridiculous !!!”

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Posted 11 months ago

“order was on 17/06/25 but have not received details and timr for pick up”

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Posted 1 year ago

“I can't write a review as I haven't recieved my parcel!!!”

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Posted 1 year ago

“I do not recommend Oveds Horse and Pet Store at all! Have paid for items over 3 weeks ago, still have not received one of them and they have completely ignored all my emails & phone calls to find out what is going on with it. They offer items saying they are available and you pay for them, only for the items not being available! They take your money and ghost you! They don't even offer refunds on items you pay for that they do not have! This place is TERRIBLE to do business with! Be warned! They need reporting to Australian Comsumer Affairs & the Ombudsman for their dodgy dealings! DO NOT RECOMMEND this place at all! Save your money and buy elsewhere, these people DO NOT CARE about their customers at all, they just want your money! They trick you into thinking you're getting a good deal but believe me, you are not!”

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Posted 1 year ago

“It is hard for me to write a review at this point in time as I have not received the product as yet”

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Posted 1 year ago

“excellent prompt fast service/ good pricing”

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Posted 1 year ago

“Very disappointing- ordered paid for a herbicide and was sent and when received is over 2 years since dom Which would be flagged by a LPA audit Waiting for replacement ? Happy to revise review when sorted out”

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Posted 1 year ago

“Ordered vaccination on a Monday for express shipping which included insulated box and cold pack. Received notification on Tuesday it was shipped. Waited at home on Wednesday so I could unpack and put in refrigerator. Arrived just after 9am and the cold pack was barely cold along with the vaccination. We live in qld in summer....1 tiny cold pack is not enough especially when paying so much for postage”

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Posted 2 years ago

“Nothing worse than paying $15 postage for a small package then waiting, at this stage, 17 days and still don't have my order. Don't charge for fast postage then send it snail mail. Tracking says it's still hasn't left Queensland and I'm in WA.”

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Posted 2 years ago

Hi Darren, We are sorry to see that your shipment has been delayed. You paid for Auspost standard shipping (not express) and we sent the order the next day with Auspost. At this stage the shipment is with Auspost in transit to WA. Unfortunately the Shipping delay is beyond our control as this is the peak Christmas shipping period for Auspost.

Posted 2 years ago

“Still waiting for my order to arrive so unable to give a review”

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Posted 2 years ago

“Incredibly disappointed to receive my order with short dated stock, use by in >12 months, and no mention of this on the product listing when I purchased. I would not have purchased the quantity I did, had I known of the short date in advance.”

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Posted 3 years ago

“Hi I am extremely disappointed with the customer service at Oveds. I have tried contacting through various channels to let you know that there was an item missing in our order and no response was provided. I would appreciate if someone can get in touch to issue a refund or process my order. If I don't hear back I will be writing a very honest review of my experience with Oveds.”

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Posted 3 years ago

“I looked hard to find the original formulation of PAW Osteocare Chews. I thought I found it as per picture shown on the website so I placed my order. I received the new formulation. I complained, no response and the picture hasn't changed misleading other costumers. https://www.ovedshorseandpetstore.com.au/paw-osteocare-chews”

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Posted 3 years ago

Oveds Horse and Pet Store is rated 4.9 based on 1,042 reviews