Oxford Diecast Reviews

Name: Oxford Diecast
Rating: 2.70

2.7 Rating 20 Reviews

35 %

of reviewers recommend Oxford Diecast

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2.7

Based on 20 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Oxford Diecast 5 star review on 28th July 2023

JulesAtCumbria

Oxford Diecast 5 star review on 2nd July 2020

Mark P.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got all the items I have ordered. It's packed very well..”

Helpful Report

Posted 1 month ago

“It's a shame that folks here have had a rubbish experience with Oxford, as mine are only good! Not only are the models great, with such an interesting range available, what really marks Oxford out is the quality of their customer service. I had an issue with a model that I'd bought some while back. I shared this with the team and without hesitation they replaced the model in question. I had not really expected this level of care. Quite outstanding!”

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Posted 8 months ago

“My order arrived well packed and not damaged ,I spoke with the following staff Over the phone and they were Very Helpful, Billy .Gina, and Maggie.they helped me with a mistake I had made with my Order. THANKS TO ALL Ernie Baldwin P.S I live in Canada.”

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Posted 3 years ago

“Ordered a model, it came damaged, e mailed oxford diecast and they sent me a replacement which arrived in less than 24hrs and they said to keep the damaged model. Outstanding service”

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Posted 3 years ago

“Very nice Welly 1:24 diecast models, especially the Pontiac Transam, Mustang Boss 302 and Chevrolet 3100 Pick Up. My orders and queries dealt with very well by the customer service, namely by Sonya, thank you.”

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Posted 3 years ago

“I received 4 perfect, nicely-packaged models of 50’s era vehicles and love how detailed and accurate they are! They took longer than expected to arrive due to Covid-19 pandemic, and when I emailed to check the status, I received a quick and helpful reply from Michaela, who assured me that they were sent out and would likely be effected by postal and shipping delays. Thank you to Oxford for the excellent quality and great customer service!”

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Posted 3 years ago

“Although one of the items was damaged, they happily sent a replacement free of charge without me having to send the damaged one back.”

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Posted 6 years ago

Oxford Diecast is rated 2.7 based on 20 reviews