“I've been a loyal customer for over two years, but after my latest experience, I’m done. I received an unsealed box with 5 bars missing—an unacceptable mistake for any business, let alone one that claims to be professional.
Instead of owning up and resolving the issue quickly, their response was to push the blame on me and ask for batch numbers—information they should already have from their own fulfillment records. Expecting customers to do their job for them is ridiculous.
If this is how they treat regular customers, imagine what first-timers go through. I won’t be buying from them again, and I’ll be making sure others know exactly how they operate.
Avoid at all costs. You’ve been warned”
“Great product I take before heading to gym and really helps me focus and I can see the weight dropping off. Thanks team great product and great service.”
“RED FLAG WARNING!!! Don’t buy here! Warehouse system still in the 1920s. Fake advertises products they don’t have and blames the warehouse. But still FAKE advertises on website so people pay! They scam people pay for products don’t have then keep money and offer voucher to spend on site!!!
OWNER is a joke to let this happen in his own company!!! Ripping off people especially in the industry is absolutely disgusting!!!”
“I have been using this Quality Whey protein for 15 years, it provides results as well as tasting fanatics. ON is the best stuff out there with no gimmicks. Just quality.”
“I was impressed with prices and discount codes available. I enjoyed that if I needed to I could add more products to my order even after it was finalised and even better that it gave me a 15% discount if I did. From memory the postage was reasonably quick”
“Terrible. I purchase a 2kg optimum whey nutrition.
Instead I was sent a 900gram pack along with a oxygen brand "pre shred" which i did not order.
when i went back to oxygen they said i bought a promo - but i did NOT. I was scammed and will NEVER buy from these guys again. Dodgy company, scam and fraud.”
