“Mackenzi guided me through the process of picking a travel health policy for SE Asia.
Never once was she pushy, never was a salesperson. What she did do was ask what I needed and use her experience to get me a great choice for a great price. Knowing that I can expand my relationship with PacificPrime in some investments, I look forward to Mackenzi helping me achieve that goal. The woman is a pro who knows how to set the table.”
“I was abroad when I decided to join to Bupa medical insurance. Alex helped me a lot. He provided the whole information and I had no any problems to arrive in Australia. Highly recommended.”
“Alex was incredibly helpful in getting me the insurance quotations I needed. He was professional, attentive, and made the process smooth and easy. Highly recommended!”
“I had a fantastic experience with Pacific Prime, specifically with Khalilur. He kindly shared with me a number of suitable options for my year abroad, and remained exceptionally patient, understanding and professional whilst I made a decision. I highly recommend Pacific Prime, and share my sincere thanks with Khalilur for his guidance, care and service.”
“I had an excellent experience working with Alex to secure health insurance for my family. From start to finish, Alex was incredibly helpful, efficient, and prompt in addressing all our questions and concerns. The level of support provided made the process smooth and hassle-free. I highly recommend Alex for anyone needing assistance with health insurance.”
“Alex was very helpful to me when I needed quotes for Health Insurance, I have already recommended him to a friend who was looking for life insurance in January when he gets his pension. Alex is professional and responsive. I appreciate his hard work and friendly manner when dealing with what can be a difficult subject. It was a pleasure meeting him. Mark Stranathan”
“Just recently had my plan setup with an agent named Mackenzi Hefel. Let me tell you she was super professional and very patient with me. When I emailed her she replied back timely. When I needed to talk over the phone she always called ON TIME. If I missed our call she would immediately email me with a new time. I feel super lucky to have her as my agent.
CJ”
“Kudos to Serena Diforti ay Pacific Prime. I needed to move quickly to organise my insurance. She responded, worked the options, identified best choice, then zoomed in to close out. She was patient and super responsive to my emails. Very organised and professional. Thank you!”
“I purchased insurance plans for my parents during their visit to Australia. Alex lp was extremely helpful in recommending appropriate plans and made the whole purchase process seamless. He also promptly helped me cancel the plans once they returned to my home country. Overall, working with Alex was a pleasure and he was always available for any questions I had during the process. I’d happily recommend Pacific prime to anyone I know.”
“I recently purchased my travel insurance from Pacific Prime and Alex took the time to understand my specific needs and provided me with a range of options that perfectly suited my requirements. He patiently answered all my questions and ensured I fully understood the coverage and benefits of each plan.
I am particularly impressed with the level of personal attention I received. It’s clear Pacific Prime values its customers and is committed to providing excellent service. I feel confident and secure knowing that I am covered by such a reliable and supportive company.
I highly recommend Pacific Prime to anyone looking for comprehensive and affordable insurance solutions.
Thank you, Alex of pacific prime for your outstanding service!”
“I was searching/looking for a specific insurance. Through a mutual acquaintance got Pacific Prime representative Alex coordinates And I got very lucky Alex understood what i wanted, asked me loads of questions and came up with propositions choose from. So, I did. His follow up before, whilst, after is impeccable. His bubbly nature is an extra, but his biggest asset ? His competence and professionalism; that's what pulled me over the line. That is what I ask from a business deal. Thanks for everything Alex, you're the best.”
“If you are looking to take out medical insurance I can only advise you to call Alex. He is a trustworthy person, very professional, courteous, and very responsive. I was more than satisfied with his services. I absolutely recommend Alex.”
“It's a real pleasure to work with Alex! He provides an excellent service ... Clear ,detailed information, prompt replies to questions , great follow-up...and always in a good mood 🙌.”
