“Fantastic! Absolutely top class service, super fast delivery, tracking provided instantly. Bought a Gul wetsuit - love it! Great product, good price. Will definitely use this company again and would totally recommend to others.”
Hi Karen,
Many thanks for your review. We're very glad to hear you were impressed with the service and are happy with your wetsuit - Gul is a great brand!
Best regards,
The Paddle & Surf Team
“Excellent customer service, very prompt from order to delivery even though we are opposite end of the country. Delivery was perfect very well packaged. Definitely recommend.. .thank you again”
Hi Paul,
Thanks for leaving a review about your order. We're very sorry to hear your J Bars were damaged in transit.
Unfortunately, once an order has left our warehouse, we're unable to guarantee how it will be handled through the courier network. Items are usually handled with care so, we do have very minimal issues but I can understand your frustration.
I can see you spoke to a member of our customer service team and they did offer a replacement set of J Bars due to the damage - we're happy to still honour this offer so just contact our team via email (service@paddleandsurf.co.uk) if you would like to swap products.
Best wishes,
The Paddle & Surf Team
“After having used Thule kayak holders all my life practically,I decided to try the Paddle and Surf products which are a fraction of the cost and have been pleasingly as goodā¦.wish Iād found out about them in South Africa earlierā¦”
“Great website, very easy to use & view. Ordering was simple & next day delivery was excellent.
Good communication when I had questions & any problems were sorted easily & very efficiently.”
