“Outstanding service at the shop, i was so impressed i make an account when i got home and ordered more stuff. Cant recommend enough.
So helpful getting me the right gear that i needed. Will use in the future for sure”
Hi Shaun,
Thanks for your review and for visiting our shop!
We do our best to provide the whole team with in-depth product training so, I'm pleased to hear this helped you get the gear needed.
Best wishes,
The Paddle & Surf Team
“Excellent product as described, great price and value ,would use again ,onky unfortunate thing i didnt see or take up £5 off 1st order offer ,oh well 😪but great shop”
“Great service. Quick and efficient. Wetsuit was dispatched the same day as ordering and arrived promptly. Great price for a nice little wetsuit and even came in environmentally conscious packaging...nice touch✌️”
“We are really delighted with our Legacy Kayak's and all the accessories. When we placed the order it was not clear that delivery was not possible to our location. It was somewhat alarming to see the receipt say "collection only" when we live on Skye and the company is based in Cornwall. However, when we contacted the team they could not have been more helpful in sorting out a delivery method that worked for us. The products arrived when we expected and were well packed for the 650 mile journey North. In a general plea to retailers, could you please stop considering Skye an island! Yes,it is an island but has been connected to the mainland by a toll-free bridge for two decades. It is ridiculous that I had to arrange delivery to a relative over the bridge to avoid an additional £50 charge. Paying £150 for delivery was bad enough! I'm now looking forward to enjoying the Kayaks all summer.”
Hi Simon,
Thank you for your review.
I can completely understand your frustration regarding the delivery options and Skye being classed as an island. Unfortunately, the price and terms of delivery are determined by the couriers and, with items as large as kayaks, we're very limited by the couriers available - there is currently only 1 company that will deliver kayaks nationwide.
Despite this initial issue, we hope you enjoy a summer full of exploring in your kayaks!
Best wishes,
The Paddle & Surf Team
“Ordered item and picked next day delivery. Received email verification of my order and the item was delivered next day by DPD. Also had info regarding delivery by DPD sent to my phone. Very happy with the service provided”
“I paid for next day delivery and I am very happy I did as my product arrived in plenty of time for my trip the day after. Would absolutely purchase again. In fact, I have just recommended Paddle & Surf to my friend.”
“Amazing company that really looks after the customers every need I bought my kayak in December and they held it back for me to collect just after Christmas I even went back for j-bars, friendly knowledgeable staff that really cares, I even managed to catch my first fish using the rod holder”
