Paragon Bamboo Reviews

Name: Paragon Bamboo
Rating: 4.72

4.7 Rating 1,474 Reviews

93 %

of reviewers recommend Paragon Bamboo

4.7

Based on 1,474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

+44 (0) 1892 280347

Email:

sales@paragonbamboo.com

Location:

The Long Barn, Ashdown Business Centre, Gillridge Lane
TN6 1UP

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Paragon Bamboo 4 star review on 2nd July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super soft and feel very luxurious. My only criticism would be, if you don't have a washing line, they take an age to dry inside the house, due to the high thread count. Or pop them on a hot radiator, if the heating is on! Otherwise, they are amazing, well worth the price and I love the fact they are bamboo ❤️”

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Posted 5 years ago

“Excellent service and very competitive price for my duvet. Very fast delivery. Will definitely use this supplier again.”

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Posted 5 years ago

“Excellent quality and fast delivery .. Along with a great price what more can you ask for ?”

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Posted 5 years ago

“Lovely product. Quick delivery despite current national deliveries. Beautifully presented in their own draw-string bags. Very satisfied.”

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Posted 5 years ago

“Excellent quality and Very quick delivery too.”

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Posted 5 years ago

“Great quality and fast delivery.”

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Posted 5 years ago

“Wrong products sent. No one returns calls”

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Posted 5 years ago

Unfortunately you received the wrong pillowcases and I apologise for this. Inevitably mistakes can happen when sending a large amount of orders out every day. We tried many times to contact you on the mobile number you provided but there was no answer and no facility to leave a voice mail. You did call us again and agreed to return the items and we would send the replacements immediately. I am disappointed you felt it necessary to leave negative feedback when we were unable to contact you due to you not answering the calls or having a voice mail facility.

Posted 5 years ago

“Delivery arrived promptly and the sheets I ordered are of fantastic quality”

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Posted 5 years ago

“Really great service. I needed a bedding set without much notice and they were able to get this out to me straight away.”

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Posted 5 years ago

“Easy to order and dealt with rapidly.”

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Posted 5 years ago

“Delivered quickly in a lovely bag. Thank you”

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Posted 5 years ago

“I found this too heavy. I returned it and am waiting for a refund.”

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Posted 5 years ago

“Very soft and comfortable. Not tried ironing it yet......”

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Posted 5 years ago

“I really love the fabric and it absorbs the water very quickly”

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Posted 5 years ago

“fast response”

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Posted 5 years ago

“Product did not feel natural - very silky and synthetic feel to it. Called before returning it - customer services clerk said that this was possible - returned it - then they said that because it had been opened they could not accept it. So, due to them changing their mind, wasted money on the postage. Also, how can you tell if the product is what you wanted without first looking at it. Poor customer service. Unnatural feeling product.”

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Posted 5 years ago

“Excellent products and really quick delivery. We love our bamboo bedding!”

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Posted 5 years ago

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Posted 5 years ago

We are sorry that you did not like the feel of the natural bamboo fabric. It does state on the web site that bamboo bedding has a luxurious and silky feel. We did inform you when you called that if the product had been unwrapped, we could not accept a return. You were advised to put your hand inside the packaging to feel it to see if it was what you expected. When the package was returned the goods had clearly been removed from the original packaging and unwrapped. For hygiene reasons we cannot accept bedding that has been removed from the packaging. All of this is explained clearly in our Returns Policy on our web site.

Posted 5 years ago

“We received excellent service from Paragon Bamboo with the products arriving by 10;00 on the NEXT day. The whole process was dealt with very efficiently and I would recommend them. The towels were of very good quality.”

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Posted 5 years ago

“Like the fitted sheet, waiting to see durability and washability. Will buy pillowcases etc when needed.”

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Posted 5 years ago

Paragon Bamboo is rated 4.7 based on 1,474 reviews