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PawLab Reviews

4.8 Rating 3,135 Reviews
95 %
of reviewers recommend PawLab
4.8
Based on 3,135 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
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Excellent product and customer service.
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Posted 4 years ago
An extremely efficient product, would definitely recommend it.
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Posted 4 years ago
Great product
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Posted 4 years ago
Both products I bought are amazing great service
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Posted 4 years ago
This product is fantastic and worth every cent. An item i bought from the supermarket didn't last long with a puppy and didn't get rid of marks from the carpet. PetLab smells lovely and really works. I love that its a natural product so its safe around the kids and pets.
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Posted 4 years ago
Fabulous product, definatley will be ordering the concentrated version.
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Posted 4 years ago
Absolutely love this product - it really works!! I've tried many other similar products over the years, and this is definitely the most effective I have found for removal of pet urine odours and stains. I thoroughly recommend it.
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Posted 4 years ago
Great products. This is my 2nd order and I wouldnt use anything else.
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Posted 4 years ago
The best pet products I have ever used and I have tried quite a few over the years as I have an outside dog that pees on everything I ordered the double strength urine stain & odour remover and was not disappointed it is the first product I have purchased that actually did what it said highly recommend. Also purchased the disinfectant for inside the house and its perfect odour wise as well as when I use it for the floors the house doesn't smell like a hospital as it does when you use pineocleen again highly recommend.
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Posted 4 years ago
I have been using Petlab Stain and Odour Remover for a while now and I wished I'd found it years ago ! I use it liberaly and it's the only product I have found that helps to control the stains and smell. Thank you !
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Posted 4 years ago
I have wooden floor board installed and use this product to clean it as my puppy still not quite fully toilet trained yet. It is great and simple to use. It is perfect product that I need also to clean the tiles floor in the kitchen and laundry too!
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Posted 4 years ago
I think it’s a great product for a couple reasons. You can spray a large amount and you can still breath , it smells nice. The other reason is … it simply works. I have had a pup and of course it’s had accidents inside. I cannot smell pee in my home and she can’t either. Highly recommend.
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Posted 4 years ago
Love the natural ingredients and the smell of the products. A little disappointed with the stain remover though. Doesn't work as well as I thought it would.
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Posted 4 years ago
Hi Elizabeth, We are sorry to hear that the Stain and Odour Remover hasn't been as successful as you would have hoped. The application is highly important for optimal results, if you would expert advice, please contact us on customercare@pet-lab.com.au, or visit our how-to-use page on-line.
Posted 4 years ago
Best kept secret!!! I tried everything to remove the odour of urine from concrete (yes my dog has bad aim-typical boy 🤣) and finally I found the secret weapon! It also cleans the turf well and the smell is so much better than that acidic wee! Followed the instructions and did it 2-3 times and the odour was completely gone! Will be getting nothing but this in the future :)
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Posted 4 years ago
Love the product I got works great on floors
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Posted 4 years ago
I got two kittens in my brand new rental who didn’t get the gist of the litter box so you could imagine the smell of the carpet. Literally sprayed this on and the smell was gone. It’s high quality stuff and the smell is truley Devine
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Posted 4 years ago
Hi love your products however sent an email a week ago to ask which is best product to use on hard floors as a wash . But no answer !!!
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Posted 4 years ago
Hi Kim, We are sincerely apologetic if we have missed your email some how, we're always here to help. If you're needing advice still on your hardwood floors, please kindly resend the correspondence to our customercare@pet-lab.com.au and we will get one of our cleaning experts onto this ASAP!
Posted 4 years ago
Pet .Lab is awesome and really does work. Our cats sniff where we spray and walk away from the area. It’s also great to remove stains and smells nice too
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Posted 4 years ago
Delivery was excellent and prompt. Product did exactly what it said it would.
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Posted 4 years ago
Limited stock Sometimes over priced. We still drop in to check things out at times.
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Posted 4 years ago
PawLab is rated 4.8 based on 3,135 reviews