PawLab Reviews

Name: PawLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,135 Reviews

95 %

of reviewers recommend PawLab

4.8

Based on 3,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We purchase concentrate stain and odour product to spray on our artificial turf and around all areas of our backyard which is a courtyard size and it seems to take away all the smell from our dog and also the smell of where a cat seems to be making its mark in our yard. I will continue to purchase this while it still works...”

Helpful Report

Posted 3 years ago

“Stain remover is good. .bit slow on delivery but got it in end”

Helpful Report

Posted 3 years ago

“We were getting a French bulldog puppy and I came across the PetLab urine stain and odour remover. I have now reordered another one as it works so well. the enzyme solution seems to do the treat stopping the puppy toileting at the same spot.”

Helpful Report

Posted 3 years ago

“Great stuff. I highly recommend”

Helpful Report

Posted 3 years ago

“I recently purchased the PetLab Eco Laundry Liquid, after searching for an Australian product that was suitable for cleaning our dogs' bedding & blankets. I'd been using soaker detergents that I found out I shouldn't really be using, and there was still a residual smell on the bedding & in the machine that was noticeable over time. I hesitated to purchase this product for a while as it seemed a bit more costly than the usual laundry detergent & I wasn't convinced that it was going to work. I was VERY sceptical...despite the reviews. Well, I am so glad I went ahead & gave it a go. Only 25ml (ok maybe a bit more for big loads/gentle washes) and there is NO SMELL after, and no need to re-rinse to get all that other detergent + doggy smell out. I am SO relieved and very happy. And it's great to know that this pet-safe formula won't be causing any problems for our dogs. Thank you, you have another happy customer here who will be returning.”

Helpful Report

Posted 3 years ago

“This product is amazing for my astro turf. It keeps it smell free. It very economical it lasts for so long.”

Helpful Report

Posted 3 years ago

“We have a large pup in our apartment, with a fake grass balcony toilet. PetLab products have been great in keeping our pup’s toilet sanitary.”

Helpful Report

Posted 3 years ago

“Best cleaner for really bad dog smell in house. The solution to wash dog coats and blankets is outstanding. Have tried numerous other cleaners from supermarket without results, but PETLAB is the only brand I will only ever use from now on.”

Helpful Report

Posted 3 years ago

“I am so so impressed with my pet lab spray when it comes to mopping up littke excited wees and other accidents it smells so nice and leaves the house smelling beautiful and not like a wet dog . Will be ordering the outdoor spray next as we have a big problem with cats peeing on our doors and caravan in our backyard . Thanks so much Pet Lab for a fantastic product will be buying again. One happy customer 😀”

Helpful Report

Posted 3 years ago

“Great product, works really well. The odour eliminator has been so helpful as we train our new puppy”

Helpful Report

Posted 3 years ago

“Bought the stain/odour remover. First time. 5litres. Worth every cent. I will NEVER be without this product. It works!!!! Two of the stinkiest but lovable dogs on the planet just got a whole lot easier to live with. Severe allergies and prone to fungal infections causes bad doggie odour. One treatment on the carpet and WOW! Very happy”

PawLab 5 star review on 28th December 2022

Helpful Report

Posted 3 years ago

“I’ve have been looking for a product like this for a long time. Thank you Pet Lab. The urine smell has gone”

Helpful Report

Posted 3 years ago

“Very effective stain and odour remover for our puppy.Didn't leave stain on carpet as another brand I used but most importantly the smell and formula wasn't irritating.”

Helpful Report

Posted 3 years ago

“Great product, cleans up any pet accidents and leaves no stains, also smells great, can’t recommend enough!”

Helpful Report

Posted 3 years ago

“Petlab outdoor turf disinfectant is the best product I've ever used for eliminating those horrible urine smells from our two Westies in our small turfed backyard. I never wanted to sit outside on our deck as the sun would heat up the turf the smell was unbearable. I was embarrassed to let people outside. This product is so simple to use and works like magic. Definitely worth trying. Thankyou PetLab.”

Helpful Report

Posted 3 years ago

“Never received in my order. Have made contact a few times with no response. Very disappointing.”

Helpful Report

Posted 3 years ago

HI! We're so sorry to hear your order never arrived, please contact customercare@pet-lab.com.au and we will ensure we assist you in either locating or replacing :)

Posted 3 years ago

“i am a new customer to petlab... I came across the site when searching for something to eliminate urine smells, after purchasing a puppy. I must say that I love the scent! I spray it on my furniture because it smells so fresh.. It seems to be working well to eliminate the urine smell too which I am very grateful for... especially for the accidents that happen at other peoples homes - i feel much relief to be able to spray that on the cleaned up area and know that there wont be lingering smells after we leave!”

Helpful Report

Posted 3 years ago

“The urine stain and smell remover is really good, I just wish I bought more straight away because the urine went quite deep in the couch and somehow by evaporation got to one of the top cushion too. So if it happened on your couch just get the 5L first purchase.”

Helpful Report

Posted 3 years ago

“Laundry liquid is very good. Have an old dog that has little accidents. Pet Lab helps neutralize urine smell and stains”

Helpful Report

Posted 3 years ago

“I’ve bought a few different products from PetLab, and love them all!”

Helpful Report

Posted 3 years ago

PawLab is rated 4.8 based on 3,135 reviews