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PawLab Reviews

4.8 Rating 3,135 Reviews
95 %
of reviewers recommend PawLab
4.8
Based on 3,135 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
E.N.Zyme solution works an absolute treat - better than anything else I have tried!
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Posted 3 years ago
Great products, keeps my house smelling fresh and clean. This is my second order
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Posted 3 years ago
Living in an apartment with a puppy/being a clean freak (this is not an understatement) this product is amazing.!!!
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Posted 3 years ago
This product is perfect for the small area of artificial lawn we have with our 2 dogs. We use the disinfectant then the deodoriser once a week and it works really well. If we have several really hot days in a row we sometimes have to reapply in just under a week but most times we don't have this problem. It leaves a nice vanilla smell 👍
PawLab 5 star review on 14th February 2023 PawLab 5 star review on 14th February 2023
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Posted 3 years ago
Excellent customer service! The purchased product was packed and sent almost immediately. I also had a query about a product. I left a message on the answering machine and it was answered very promptly with efficiency and courtesy. I purchased a Grubby Paw Mat. It was so good, I bought another one!
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Posted 3 years ago
first time I've used pet lab for outdoor and indoor.. I'm really happy with how it takes the urine smell away
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Posted 3 years ago
Very happy with the prompt delivery of my order and very happy with the products as I have an old dog who now has some incontinence issues.
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Posted 3 years ago
Amazing product. Works perfectly to remove urine odours from floors and even carpet. I've even used it for the odd child mattress accident. Really good value when buying in the larger size bottles available too.
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Posted 3 years ago
We have a 5 month old puppy who has had zero bladder control these first few months - little accidents everywhere. But thanks to Petlab, no stains and no nasty smells. This product truly works and I don’t know where I’d be without it!
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Posted 3 years ago
We have been using the laundry detergent and the Enzyme odour remover for quite a while now. Both products do the job really well- in fact, we couldn't live without the odour remover. We use it in a fillable mop and it's easy to deal with the many accidents we have in a house with multiple cats and kittens.
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Posted 3 years ago
Good quality products a little expensive but great quality
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Posted 3 years ago
I found it easy to order from the PetLab website & I received my parcel within a few days. I’m new to these products so haven’t tried all of them yet. Loving the dog mat & drool/slobber swabbed so far & looking forward to trying the laundry detergent this weekend.
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Posted 3 years ago
Pet Lab odour removal products worked for me when everything else failed. Best of all - no horrid cleaner smell - it's more like vanilla and I like it.
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Posted 3 years ago
Great product use it when my puppy has an accident and have found it great no smells left behind have now bought for our holiday house
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Posted 3 years ago
An absolute outstanding product. My sister and I bought the stain and odor remover. My sister had raised a few litters of puppies and could not get rid of the urine smell in dog's enclosure. She had tried everything. She is raving about the product and she is a hard customer to please . I recently moved house. I cleaned the carpets before moving in but the carpets still had a funky smell as there had been a number of cats living inside( obliviously not house trained). I also tried lots of other cleaners to rid the house of the smells to no avail.. After using pet lab's products the house smells fresh and clean. BEST PRODUCTS EVER!!!!!!
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Posted 3 years ago
We have artificial lawn outside our patio doors and when the dog decided to use it as his place to go toileting, during the summer months the smell was awful until I bought some PetLab. I bought both bottles and instantly after using them, the smell was gone!!! Thanks so much for developing something that masks the smell of a latrine!!!
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Posted 3 years ago
Skeptic Converted! I have to admit I had my doubts that ANY product would remove the lingering odour of cat pee - but I am a skeptic no more. I was also impressed with the instructions that were emailed to me by the PetLab team even before I received my E.N. ZYME solution. These detailed instructions walked you through treating a great variety of different surfaces - and as I needed to treat both hard and soft surfaces - this was perfect! I “sniff” tested the treated areas the next day and could not detect any telltale odours (in fact it smells great) and more importantly my cats obviously can’t smell anything either and there has been no repeat incidents of mistaking our home for their litter tray. Love that this is an Aussie company that has found an effective and environmentally friendly answer to pet parent problems - and the customer service and communication from the Team is great too.
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Posted 3 years ago
Love this stuff!! I’m confident that using this product will completely get rid of any stains or smells & it also smells really good
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Posted 3 years ago
Fantastic products, absolutely true to their word, these are the only products i have used that have ever made a difference. So now these are the only products i will ever use.
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Posted 3 years ago
Mat is just what was described and just what we needed. Looks great and absorbs drool from the dog, and dirt from our shoes.
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Posted 3 years ago
PawLab is rated 4.8 based on 3,135 reviews