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PawLab Reviews

4.8 Rating 3,135 Reviews
95 %
of reviewers recommend PawLab
4.8
Based on 3,135 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Our cat had a relapse on peeing on the couch for the first time in 8 years and I was running low of the older product (urine off) that we had always used but was never 100% happy with lingering smells (completely replaced couch previously and continued using other product for kitty litter cleaning). Petlab popped up when I was searching for waterproof/absorbent blankets to protect the couch while we got on top of things so i decided to try the cleaner aswell as blanket. The cleaber has far exceeded our expectations! There is no lingering smell as described in testimonials and by its creators. There us hope that we don't have to replace the couch! Its super easy to use and we found the best results when used in conjunction with a water vaccume after following intial instructions. Have just subscribed for a 5L every 6 months to keep on hand.
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Posted 3 years ago
The product is average and the customer service well below average.
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Posted 3 years ago
The products are exactly what the information states. Cleans the area deodorises and removes any evidance of cat urine. Thank you
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Posted 3 years ago
I love Petlab. I've had an old dog peeing on the carpet and a puppy doing the same. Petlab neutralises the smell and helps remove staining.
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Posted 3 years ago
Over the last 7years tried various products and remides,and none of them solved the problem of my artificial grass giving of strong urine fumes caused by my 2dogs .But PetLab seems to have solved it ,can sit in our garden ,invite friends for a drink in our Alfresco and not worry about horrible urine fumes . What can I say Great Product. James Cook.
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Posted 3 years ago
I can honestly say I was very impressed! It has definitely made a difference! I am very glad I chose PetLab! Thank you
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Posted 3 years ago
Hi I received my first order this week and my dogs love the blanket I bought for the lounge. I also got the white microfibre cloths and there great. Great quality I have ordered a couple of the door mats & can't wait for them to come.😃
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Posted 3 years ago
This product is awesome. I have a cat that poohs and pees on the floorbloards. She has stained the floorboards in a couple of places. I have been treating the stains with PetLab stain remover and slowly but surely the stain in going away. A few weeks ago, my almost full bottle of stain remover fell on the floor and the spray nozzle came lose - half of the 'magic liquid ' spilled on the floor, (not on a stained area šŸ˜). I emailed PetLab and they sent me not only a replacement bottle full of 'magic liquid' but also the smell remover. I couldn't believe it. I have NEVER had such amazing Customer Service. Alot of other companies can learn a thing or two from PetLab about Customer Service. I have since recommended PetLab to as many people as i can. This company needs a gold stars for their customer service and procuct.
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Posted 3 years ago
Definitely this products are my best friends!! I’m obsessed with the cleaning and I couldn’t find a better product. Love it!!!!
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Posted 3 years ago
We have used on our artificial turf and the scent has really worked , leaving the area feeling clean and no dog wee scent! Perfect will be ordering more
PawLab 4 star review on 16th March 2023
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Posted 3 years ago
Fabulous products from PetLab, I use them all….. my most recent purchase has been the eco laundry liquid which has been a lightbulb moment…. I use it on all beds and coats, and no itching, so much better for my 3 Weimaraners, Thankyou PetLab, love ya work šŸ‘
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Posted 3 years ago
I purchased the Urine Stain & Odour Remover & Healthy Habitat Disinfectant starter pack to get more value for my money. Diluting 50mls in water in a spray bottle will probably give me 5 litres of product, which doesn't last too long after using to clean up after puppies! I've used them on my rugs whenever my two puppies have little accidents in between toilet training. The products have removed the urine smell. However, I would like to have a less stronger "fragrance" of the Urine Stain & Odour Remover as I find the fragrance a little too strong, even after diluting & airing. Otherwise, happy to continue to use the products.
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Posted 3 years ago
So happy we have did be obeyed Petlab, the product we ordered arrived promptly, well packaged. Great products, and good prices. We will continue to use Petlab for all our pet products needs, thank you Petlab we’ve finally found a company we can rely on.
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Posted 3 years ago
Highly recommended petlab products šŸ™‚
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Posted 3 years ago
I recently moved house and my dogs are very slowly adjusting. This spray has been a lifesaver for my new carpet. The only thing that would get rid of the smell -I even had the carpets professionally cleaned.
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Posted 3 years ago
Perfect solution to keeping the puppies artificial grass clean and odour free.
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Posted 3 years ago
My cat Ares pisses on everything - he's been neutered/feliway'd the whole nine yards. Petlab's urine remover is a godsend, it neutralises the smell and comes in bulk quantities which means I have spray bottles set up throughout the house ready to clean up after his marking. I can't recommend the product enough, and the fact its an Aussie business just makes it even better. Highly recommend giving it a go :)
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Posted 3 years ago
Removes old lingering urines smells perfectly. Great for outside cat enclosures. No more lingering feline odours. Will keep buying to eliminate these smells. Perfect product and very economical.
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Posted 3 years ago
I use Petlab on my carpets regularly. Adding it as the solution in my carpet cleaner. This product truly works! No pet smells and it gives you peace of mind knowing it’s doing the job as intended!
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Posted 3 years ago
Very impressive Odour remover! It smells lovely and alot goes along way. I've sprayed tows bedding and used for potty accidents. Simply wipe the mess spray and leave in. Wipe if needed.
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Posted 3 years ago
PawLab is rated 4.8 based on 3,135 reviews