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PawLab Reviews

4.8 Rating 3,135 Reviews
95 %
of reviewers recommend PawLab
4.8
Based on 3,135 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Pretty good stuff!! Got rid of the smell Of cat pee from my carpets!!
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Posted 8 months ago
What's not to love? Safe cleaning products that don't irritate any of our human or furry household occupants. Delightful fragrances that LAST and do the job they're supposed to. Seriously love the river mint freshener and the carpet cleaning solution is really long lasting. My bedroom still smells fresh after 2weeks, even with 3 pups sleeping in there every night. Australian business that regularly support animal shelters, I wouldn't buy from anywhere else. Very happy customer!
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Posted 9 months ago
Great products, awesome service!!! Products do what they say they do!!!! I just ordered some for my Mum!!! Thank you!!!
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Posted 9 months ago
Ordered two "high absorption" door mats from Petlab. Service was great and mats arrived promptly, overall good customer experience. The only issue i find with the mats is that they are quite light and get blown in the wind easly. Backing should be a bit thicker and heavier IMO
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Posted 9 months ago
Pet lab product solved my problem in our new house, where the backyard was Astro turf and during the day you were unable to outside due to the smell. After using there combo pack the smell has gone away with no damage to the Astro turf
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Posted 9 months ago
I am now a repeat user of these wonderful products, have even supplied my granddaughter with some. Highly recommed and leaves a lovely smell.
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Posted 9 months ago
Good service, quick delivery. The blanket i brought has worked well for my 12yo Daly, who sometimes forgets to wake up to pee during the night, it covers her whole bed with no leakage, i brought a second so shes never without it, thankyou
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Posted 9 months ago
Amazing product does exactly what is advertised and the smell is awesome
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Posted 9 months ago
Petlab products are fantastic! I was sceptical at first, but they proved me wrong. We have used the ecowash for our dog beds, the room sprays and the enzyme spray for our new puppy. The wash is soooo good. Their beds came out smelling so fresh, and up until now I could not achieve this with a normal washing liquid and fabric softener. The room sprays smell divine and the enzyme spray has worked wonders with our pup. Their customer service was also fantastic when i ordered something by accident. They were in touch the same day and a refund was sorted - no hassles at all. I would highly recommend Petlab to anyone.
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Posted 9 months ago
The Stain and odour remover is amazing it has really helped eliminate smells from artificial turf.
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Posted 9 months ago
Great quality bed, also attractive looking! We are very happy with it.
PawLab 5 star review on 24th July 2025
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Posted 9 months ago
I have in the past few years started a breeding program and it’s always a struggle to find a product which actually does the job, but is also safe for the pups and adult dogs. Being referred to Petlabs by a family member, has been an absolute blessing! A product which finally does what it actually says, is safe for the little ones and adult dogs but to top it off SMELLS AMAZING! Thank you to the team at Petlab and keep up the hard work 🤗 always look forward to hearing about your new products! Mandi - Kalli’s Cavoodles
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Posted 9 months ago
This spray works beautifully to remove stains and odour from our Greyhounds 'accidents'. If leaves the room smelling fresh and clean. I love the scent
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Posted 9 months ago
I love the Eco air spray, have tried the Pine and Vanilla scents both are amazing highly recommend! Also live the Urine and stain remover. Would love to try the Carpet cleaner!
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Posted 9 months ago
Finally found product that does what it claims! Recommended door mat to my daughter for her poodle that was dragging in heaps of dirt to new house. She was so pleased with how great it was that I purchased one for my front door. Love the look and great for my dog and visitors. Very well made product. I have recently moved to newly renovated apartment with new carpet. My chihuahua has past habit of weeing on carpet so purchased the Enzyne urine & odour remover and Healthy Habitat Disinfectant plus eco air spray. Following first wee accident the other day got straight onto it with products.. so easy to use, no residual marks or odour at all. Very impressed and highly recommend. Gave mine to my daughter for her home and purchasing more plus the artificial grass cleaner. Also love that it’s non toxic Thanks Photo attached just showing clean carpet.. no mark or smell left at all
PawLab 5 star review on 23rd July 2025
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Posted 9 months ago
I was amazed at how well the PetLab Turf cleaning product worked on my concrete in my puppies’ area! Unbelievable ! As well as the green turf I use for toileting area. The concrete went from brown back to its original grey straight away! I’ve never used it before and realise I’ve been missing out big time!! Will certainly keep buying it
PawLab 5 star review on 22nd July 2025
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Posted 9 months ago
I love the pet lab disinfectant spray leaves a pleasant after smell. I use it on my puppies bedding aswell as his occasional little accidents 😊
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Posted 9 months ago
We use several PetLab products and are very impressed with them. The urine stain and odour remover and the carpet shampoo work really well and are regularly repurchased. The muddy paws mat is also excellent for trapping mud before it comes into the house and the odour eliminating air spray is great. We have bought 2 of the scents, lemongrass and River Mint, and love them both. Our latest purchase was the seasonsmart memory foam dog bed bought for our 13 year old dog who has arthritis. She absolutely loves it, she used to sleep on my son's bed at night but now she prefers to sleep in her new bed instead. We love the quality of the products, all our dealings with PetLab have been very positive and Australian made and owned makes it even more special.
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Posted 9 months ago
Superb product and customer service excellent. Good delivery and would give ten star if available. Thank you Petlab! Susan
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Posted 9 months ago
The spray to help get rid of the catbox smell works really well a nice minty smell my cats are really on the nose more so than any other cat I have ever had so I am really happy it works so well will definitely keep buying this product I was a bit hesitant to start with but I am glad I went ahead the bottle lasts for a long time so well worth the money
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Posted 9 months ago
PawLab is rated 4.8 based on 3,135 reviews