PawLab Reviews

Name: PawLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,135 Reviews

95 %

of reviewers recommend PawLab

4.8

Based on 3,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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320

Anonymous

Anonymous // 01/01/2019

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English

“I've used the carpet shampoo. laundry liquid and stain and odour remover. I love them all. Currently I have a very old dog and a puppy both constantly have accidents but these products keep the smell under control. Thank you.”

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Posted 1 year ago

“My male dog has started leaving his mark all over my house and it's driving me crazy.. only on my 1st bottle but since I have started using the products it definitely seems to be detering him.. fingers crossed he stops.”

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Posted 1 year ago

“Pet Lab ENZYME Stain and Odour Remover is highly effective , economical and easy to use! We own 3 dogs and as they are getting older , 13, 11, and 9, more accidents happen ! I tried a supermarket brand but it was a small volume and expensive . I buy the 5 litre concentrate which makes 40 litres of urine neutralizer and odour remover . Fantastic ! Highly recommend !”

PawLab 5 star review on 28th December 2024

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Posted 1 year ago

“I bought a spray mop, used it twice & it broke. I tried to super glue it. Wouldn't recommend.”

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Posted 1 year ago

Hi Linda, I do apologise for your experience. I would be very happy to replace this item for you. Please get in touch with our customer care team via email or phone.

Posted 1 year ago

“Honestly this is an amazing product and really works. We have only started using the synthetic grass cleaner this year but it completely stops the odor. Thankyou so much”

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Posted 1 year ago

“Our two yorkies although mostly toilet trained will still have accidents indoors, especially during winter when apparently they forget everything. We use Petlab to clean up and it does an amazing job getting rid of the urine odour and stains. We also use the turf version for our outdoor area and it significantly makes a difference! Highly recommend Petlab over what’s available at the pet stores.”

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Posted 1 year ago

“We absolutely love your products, and would not use anything else. The spray completely gets rid of any left over urine or stool smell, and our carpet/ rug smells lovely 😍 We also use the spray outside, in Bella's toiiet area and on the concrete. ( Balcony area) We totally recommend you try it out. Happy customer.”

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Posted 1 year ago

“Love the healthy habitat cleaner”

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Posted 1 year ago

“Great Service . Purchased the carpet cleaner and it works well with reducing pet odours and cleaning the carpet. The carpets now have a nice smell not the doggie smell it had.”

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Posted 1 year ago

“I highly recommend trying PetLab, our home is now smelling fresh and clean. The Laundry Liquid is excellent, our dog beds are clean and fresh, very happy customer indeed. Thank you PetLab”

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Posted 1 year ago

“I stumbled across Pet Lab when looking for a proroduct to keep my home fresh of puppy smells. I’ve used two products so far and love them. I love the mint air freshener. My next purchase will be carpet shampoo. I embrace eco friendly products”

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Posted 1 year ago

“I can’t say anything about the product because I still haven’t received it, but the support from email and phone calls is awful absolutely no customer support”

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Posted 1 year ago

Hi Jackie, I do apologise for your experience and note that this request has been handled. We do strive to get back in touch with all our customers within a 24 hour to 48 hour time frame (excluding weekends and public holidays. Thanks for your patience.

Posted 1 year ago

“My two dogs love their fake grass area. They use it as their go-to toilet and also for playing and sunbaking. Since I started regularly using Pet Lab's concentrated deodorant and disinfectant every 2 weeks, the urine smell has totally gone. It's a game changer!”

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Posted 1 year ago

“Absolutely fabulous products. I am using grass to train my puppy and it leaves the grass pads with no smell. The thing I am most excited about is the air freshener. Unlike most brands it has a pleasant smell and is really refreshing rather than overpowering. I will not use anything else from now on.”

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Posted 1 year ago

“Great carpet cleaner, and urine stain remover..have a syressed cat thats been spraying on carpet and drapes and am very happy with results and added bonus being free from nasty chemicals andis its safe to use around pets and my little grandchildren..”

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Posted 1 year ago

“I love the cleaning products from PetLab. No other cleaning products have removed the stains AND the smell like thier products have. Unfortunately my dog likes to pee on my bathmat, so I'm always having to wash it. The washing liquid removes the smell completely! I've used a few of Petlabs products and they are all 5-star.”

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Posted 1 year ago

“I find these products do work very happy 😊 thanks”

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Posted 1 year ago

“Unfortunately does not live up to its hype. The odour & stain remover did not get rid of the smell of fresh cat wee nor did it remove the fresh blood from our timber deck.”

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Posted 1 year ago

“I moved into a new rental and the carpets were filthy and the smell was putrid, I presume from previous animals and the toilets stunk of old urine,I do also have a rabbit and sometimes the urine smell in his hutch is intense (inside free roaming rabbit) so I thought why not try Petlab and see if this can help. Well it has removed the old urine smell in all room and my rabbit hutch is fresher for longer. Also the fresh scent last a long time. I could recommend this product to anyone struggling with animal or human urine smell/stains in their house.”

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Posted 1 year ago

“I have used this twice now and since using as directed, I have had no smell. Extremely satisfied. I would leave five stars if I had used it longer.”

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Posted 1 year ago

PawLab is rated 4.8 based on 3,135 reviews