“I ordered this product in hopes that it would help an anxiety issue with one of my dogs. I used it as prescribed for 40 days. I did not see results. I contacted the company via email. They did answer. They offered free supply of the chewes, or 40% refund of my order cost if I didnt want to go to the hassel of returning the product. I said no to both options. Then they wanted me to send back the unopened items for credit. Well obviously I didnt have any unopened bottles as they want you to use the product to see if it works for your dog?! So I had to explain that this was my first order. Their return policy states - For single pack purchase: you will not need to return the used bottle. You will receive a 100% refund. You are only entitled to one refund and only on your first purchase. So after at least 4 emails back and forth, they passed my request for a full refund to the refunds team. I finally did receive a full refund, less shipping cost.”
Hello,
Thank you so much for sharing your experience—and for giving Happy-Furever™ a try to help support your dog’s anxiety. We know how much love and care goes into finding the right solution for your pup, and we truly appreciate the time and effort you put into giving it a fair chance.
We’re sorry to hear that you didn’t see the results you were hoping for. While many dogs respond well, every pup is unique, and we completely understand how disappointing it can feel when something doesn’t work out as expected.
We also appreciate your patience in navigating the return process. You were absolutely right to point out the first-time, single-pack refund policy, and we’re glad that in the end, the refund was processed—even though it took a few extra steps to get there. Your feedback helps us continue to improve the experience for our entire community, and that means a lot to us.
Thank you again for allowing us to be a part of your pet’s wellness journey. If there’s ever anything we can do to support you in the future, we’re always here.
Best,
Pier
PawOrigins® | Veterinary Guide
