PawTronic GPS Dog Fence Reviews

Name: PawTronic GPS Dog Fence
Address: 8300 Boone Blvd Ste 500, Office 517, Vienna, Virginia
Rating: 3.87

3.9 Rating 114 Reviews

79 %

of reviewers recommend PawTronic GPS Dog Fence

Company Reviews

Info

About PawTronic GPS Dog Fence:

At PawTronic, we understand the deep bond between you and your furry companions. That's why we're dedicated to providing cutting-edge technology like GPS Dog Fence to ensure their safety and freedom, giving you peace of mind.

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Phone:

(757)-517-8851

Email:

info@pawtronicgpsfence.com

Location:

8300 Boone Blvd Ste 500, Office 517,
Vienna
Virginia
22182 - 2681

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the pawtronic 2 collar in the mail a few days ago. Paid $300 and it’s absolutely garbage. Doesn’t stay connected to GPS, never can find a connection. Found my dog in the street yesterday while wearing the collar, and yes I set the fence and tried the horrible fence app to go with it. What a scam. Don’t believe a single good rating”

Helpful Report

Posted 1 day ago

“I spent $499 for two collars and 2 remotes for my dogs. However when the devices arrived, they did not have a strong enough GPS signal to work properly in my remote area of Northern WI. I reached out to Pawtronic to begin a return. I called them 5 times with no answer, emails were AI generated for the most part and they just kept explaining to me how to use the device when that was never the issue of user issues. When they finally started acknowledging my return request they said there would be a $25 restocking free for each device, which would total $100, and they said they could only accept the return with the original packaging. I no longer had the original packaging (who keeps the packaging when opening a product?!) Regardless I have contested the charges and will be sharing my experience with this terrible company on as many platforms as possible. DO NOT BUY FROM PAWTRONIC. There are much less expensive and more reliable options on Amazon with return guarantees if it doesn't suite your needs.”

Helpful Report

Posted 6 days ago

“I purchased the Pawtronic Pro Series 2 new from eBay. The collar was easy to set up and only took a few minutes. The issues were as follows: It would only work part of the time. It would pick up in clear areas and then wouldn't pickup again in the same area. Also when using the training collar it would beep and then not beep. It was intermittent so the dog was extremely confused. The collar only worked at times. I am very disappointed in my purchase and would not recommend it.”

Helpful Report

Posted 1 week ago

“If I could give this 0 stars I would. So unreliable and always “offline” Do not recommend.”

Helpful Report

Posted 3 weeks ago

“I purchased the PawTronic Pro Series 2 after looking for a reliable wireless GPS fence solution for our yard. The single biggest selling point for me was the zero-subscription model...no hidden app fees or monthly plans”

Helpful Report

Posted 3 weeks ago

“I have had my two colors for 4 months one was replaced they worked for a couple months then my dogs kept breaking out the signal was lost and they said it can't be around trees or any shrubs or anything very disappointing”

Helpful Report

Posted 3 weeks ago

“My collar only works part of the time. Not I have tried for the last three weeks to return it on for them to keep telling me they will send directions that i never receive even after using multiple email addresses. Stay away from this product....”

Helpful Report

Posted 3 weeks ago

“What truly sets Pawtronic apart, though, is their outstanding customer service team. They are incredibly responsive, helpful, and genuinely care about ensuring both you and your pet have a great experience. From answering product questions quickly to offering seamless support, their team goes above and beyond. If you are looking for a top-tier dog collar backed by a reliable, caring team, I highly recommend Pawtronic!”

Helpful Report

Posted 1 month ago

“I’ve been using the Pro Series for a few weeks now, and it has exceeded my expectations in every way. The build quality and performance are top-notch, but what really blew me away was the customer support. I had a quick question during setup, and their support team responded almost instantly. They were super helpful, knowledgeable, and genuinely cared about getting me up and running smoothly. It’s rare to find a company that backs up a great product with even better service. Highly recommended!”

Helpful Report

Posted 2 months ago

“Living out on a farm with endless pasture and livestock means traditional fencing is a constant headache, so getting the Pawtronic Pro Series 2 was the best decision we made for keeping our dog safe around the sheep. Setting up a massive, custom GPS boundary right on the app took just minutes and saved us thousands in fencing costs…no digging trenches or running miles of wire through rocky pasture soil. Our dog learned the boundary limits almost immediately thanks to the warning tones, so he can roam and guard the yard without chasing the stock or wandering into neighbor fields. The collar is built like a tank, holding up to thick mud, stock tanks, and long days running in high grass, plus the zero-subscription model and three-day battery life make it an absolute lifesaver for rural farm life.”

Helpful Report

Posted 2 months ago

“I couldn’t be happier with my Pawtronic Pro Series! From the moment I unboxed it, the quality and design exceeded all my expectations. It works flawlessly, feels incredibly well-made, and delivers exactly what it promises, making daily care so much easier and more efficient, what truly set this experience apart, though, was their customer support team. I had a few questions about setting it up and maximizing its features, and the service team was absolutely amazing. They took the time to walk me through everything step-by-step with patience and clarity. Thanks to their help, I felt completely confident using all the advanced features right away.”

Helpful Report

Posted 2 months ago

“I had a really great experience with Pawtronic! The customer service was excellent, everyone was so friendly, helpful, and responsive. They genuinely cared about making sure I was happy and taken care of.”

Helpful Report

Posted 3 months ago

“I won't lie!!! the first few days required patience. We followed the training guide, walked Max around the boundary several times a day, and rewarded him every time he turned back after hearing the warning tone. By the end of the first week, he clearly understood where his limits were. It's been over three months now, and the difference has been incredible. Max still has plenty of room to run, chase his ball, and enjoy the outdoors, but he no longer heads toward the road or the neighboring properties. The collar has held up through rain, muddy play sessions, and plenty of roughhousing, and the battery has been reliable enough that charging it has become part of our weekly routine. What I appreciate most is the peace of mind. Instead of constantly watching the yard or worrying every time someone opens the front gate, I can actually relax while Max enjoys his freedom. No product replaces proper training, but combined with consistent training, the PawTronic Pro Series 2 has been one of the best purchases we've made for our dog. I only wish we'd bought it sooner.”

Helpful Report

Posted 3 months ago

“Our German Shepherd has always been an escape artist. We'd repaired our wooden fence twice in one year, and every time a squirrel or deer appeared, he'd find another weak spot. I looked at several GPS fence systems, but many required subscriptions that added up quickly. After comparing features and prices, I chose the PawTronic Pro Series 2. What stood out was the ability to customize the boundary around our oddly shaped property instead of being limited to a simple circle. We dedicated the first week entirely to training, walking him along the boundary several times each day so he understood the warning tones. By the second week, he had completely changed his routine. Instead of testing the edges, he'd naturally turn back toward the yard. Seeing him safely enjoy the outdoors without constantly worrying has been a huge relief. The collar has handled rain, mud, and plenty of rough play without any issues.”

Helpful Report

Posted 3 months ago

“I was looking for a reliable GPS fence solution after my dog kept finding ways to leave the yard. After setting up PawTronic, I was impressed by how straightforward the process was and how quickly my dog adapted to the boundaries. The GPS coverage has been consistent, and I like that I don't have to worry about buried wires around my property. The collar feels sturdy without being overly bulky, and the battery has lasted long enough for my daily routine without constant charging. I also appreciated being able to adjust the settings to match my dog's training progress instead of using a one-size-fits-all approach. Customer support was responsive when I had a few setup questions, and they explained everything clearly. After a few weeks of consistent training, my dog became much more confident staying within the designated area, giving me much greater peace of mind. Overall, if you're considering a wireless GPS dog fence and are willing to spend some time on proper training, PawTronic appears to offer a practical solution with useful features and an easy setup”

Helpful Report

Posted 4 months ago

“Didn't work for me sent it back for a refund BEEN since April and still no refund”

Helpful Report

Posted 4 months ago

“I don’t normally write massive reviews, but I felt compelled to for the Pawtronic Pro Series 2 because finding a reliable GPS fence is an absolute minefield online. We have a semi-rural 2.5-acre property, and our golden retriever, Max, loves to wander. Putting up a physical fence was going to cost thousands, and I refused to dig trenches to bury wires for an old-school invisible fence. We’ve been using the Pro Series 2 for about two months now, and it has genuinely changed our daily routine, giving us total peace of mind whenever he is outside. The setup via the app was incredibly straightforward and a massive upgrade over older systems. Instead of a basic radius circle that would bleed into our neighbor's yard, this allowed me to customize a precise 8-sided polygon that fits our exact property lines. It took me maybe 15 minutes to outline the boundary, pair the collar via Bluetooth, and sync it up. Plus, there are zero monthly subscription fees, which was a huge selling point for me because I am so tired of every piece of tech requiring a monthly payment just to function. In terms of performance, the boundary accuracy has been incredibly stable. Max learned the perimeter within the first week using just the sound tone and vibration settings; it gives him a warning beep as he approaches the edge, and he knows exactly where to stop. It's just crucial to remember that this is a containment fence system, not a live, real-time GPS tracker. The app is used to build and push the custom boundary map directly to the collar, so you aren't opening your phone to watch their live footsteps, but it does an absolute flawless job of keeping them right where they belong. The build quality is incredibly rugged and handles Max sprinting through wet grass and mud with ease thanks to the IPX7 waterproofing. I especially appreciate the titanium bolts on the contact points because they don't irritate his neck skin at all like the cheap metal prongs on older collars we tried years ago. The battery life is solid, giving us about 3 days of heavy outdoor use before we need to pop it on its magnetic USB charger. If you have a decent-sized yard and actually take the time to walk the boundary with your dog for the first few days of training, this thing is worth every single penny.”

Helpful Report

Posted 4 months ago

“DO NOT BUY! These collars don't work! Bought 2 and they never work. HORRIBLE customer service. I have 6 acres of pasture land with 4 trees, and customer service said it was because I have a tree. The trees aren't even in the perimeter.”

Helpful Report

Posted 4 months ago

“The fence would not work in my area. Had a few people try to set it up. They do not stand behind there item. Would not give me a refund wanted to try things to get it to work. Then got out of refund date due to vacation.”

Helpful Report

Posted 4 months ago

“I am literally shaking right now writing this, but I HAD to hop on here and decompress because I almost lost my entire mind today. If you know me, you know my golden retriever, Cooper, is literally my whole personality. He is my son, my roommate, my literal soulmate. But today? Today he decided to enter his "explorer era" and almost gave me a literal cardiac arrest.So here’s the tea. We were at the dog park, and I swear I looked down at my phone for two seconds to reply to a text. I look up. Cooper is gone. Just… vanished into thin air. I started calling his name, doing that high-pitched "Cooper-boi!" voice that usually makes him sprint back, but nothing. Crickets. Instantly, the panic set in. I’m talking full-on hyperventilating, tears blurring my vision, absolute worst-case scenarios running through my head. The park opens up to this massive wooded trail, and my mind went straight to him getting stuck, or worse, running toward the main road. I felt so sick to my stomach.But then my brain finally clicked and I remembered: Wait, he has the Pawtronic Pro Series collar on.I whipped out my phone, opened the app, and my hands were shaking so bad I could barely type. But the tracking on this thing? Absolute top-notch. It updated instantly and showed he wasn't even near the main park area anymore ,he had bolted deep into the treeline, like a mile away, chasing after God knows what. Probably a squirrel who insulted his ancestors. The app literally guided me like a human GPS. I wasn't just wandering around aimlessly screaming like a madwoman; I had a direct line to him. After trekking through the brush for about ten minutes (RIP to my clean sneakers, but whatever), the app told me I was right on top of him.I peeked around this massive oak tree, and there he was. This goofy man was completely stuck in a thick briar patch, looking totally bewildered, like, "Oh, hi mom, didn't see you there." I detangled him, scooped him up, and just sobbed into his fur for a solid five minutes while he tried to lick the mascara off my face.I am not exaggerating when I say the Pawtronic Pro Series saved our lives today. If I had a regular basic collar on him, I’d probably still be out there in the dark crying and handing out flyers. The precision on the Pro Series is literally insane. It’s not just a cute accessory, it’s literally insurance for your peace of mind.”

Helpful Report

Posted 4 months ago

PawTronic GPS Dog Fence is rated 3.9 based on 114 reviews