Paypal Reviews

Name: Paypal
Rating: 1.99

2.0 Rating 516 Reviews

23 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.0

Based on 516 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

pending_reversal@paypal.com

Write Your review

Tell us how Paypal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paypal 1 star review on 9th October 2025

Jake Kelly

Paypal 2 star review on 18th September 2025

Saleem

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Francisolivia771 At Gmail.com

Kelly Bale

Kelvin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never any problems with PayPal as soon as I hav an issue with anythin they resolve it as soon as they can”

Helpful Report

Posted 5 years ago

“I like that you feel safe when you pay by PayPal”

Helpful Report

Posted 5 years ago

“VERY EFFECIENT AND VERY HELPFUL”

Helpful Report

Posted 5 years ago

“Allows me to buy things , pay subscription all over the world”

Helpful Report

Posted 5 years ago

“The service is excellent and the system is very easy to use and the security on the website is very secure.”

Helpful Report

Posted 6 years ago

“I highly recommend this company for guaranteed protection of your online transactions. Although it took longer than I expected Paypal refunded me for the $550 cost of an item that I returned to an out of the country supplier including my return shipping cost of $15. Very professional people. Great Company.”

Helpful Report

Posted 6 years ago

“The go-to choice for online payments! No-doubt.”

Helpful Report

Posted 6 years ago

“Always very helpful. Easily contactable, which makes a change in this day and age!!”

Helpful Report

Posted 6 years ago

“Top notch, great customer services safest and easiest way to shop online 5*”

Helpful Report

Posted 6 years ago

“Protegen mi dinero cuando me defruadan”

Helpful Report

Posted 7 years ago

“I buy goods from ebay and other shops, and make bank transfers from one bank to another, and never ever had any problems with anything.”

Helpful Report

Posted 7 years ago

“Great customer service. I have had several issues buying and selling on eBay, depop etc. and paypal never fail to help me out. Couldn’t recommend them enough especially to anyone with a business.”

Helpful Report

Posted 7 years ago

“Refunded money straight away for defected items. Prompt and efficient.”

Helpful Report

Posted 7 years ago

“Paypal is a great way to send and receive money from family and friends and payments for business. Money can be transfered in real time and this is very useful.”

Helpful Report

Posted 7 years ago

“They help me get back a lot of money from a seller that was really trying to not cooperate. They solved everything in just a phone call.”

Helpful Report

Posted 7 years ago

“Brilliant service - Easy, fast, reliable, trustworthy, secure. My no 1 preferred online payment choice.”

Helpful Report

Posted 8 years ago

“Full info given @ all times.”

Helpful Report

Posted 8 years ago

“Reliable purchasing processor, keeps you updated and makes the customer feel he or she is genuinely cared for and offered the best service.”

Helpful Report

Posted 8 years ago

“Fantastic customer service from PayPal! Never put on hold, spoke to a person, and had my issue resolved in under 5 minutes. impressed”

Helpful Report

Posted 12 years ago

“Just had two great customer service phone calls with ebay and PayPal Glad to know good customer service still exists! very helpful and convenient”

Helpful Report

Posted 12 years ago

Paypal is rated 2.0 based on 516 reviews