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Paypal Reviews

2.0 Rating 494 Reviews
24 %
of reviewers recommend Paypal
2.0
Based on 494 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 16th June 2025
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Paypal 1 star review on 25th May 2025
Francisolivia771 At Gmail.com
Paypal 1 star review on 25th April 2025
Kelly Bale
Paypal 1 star review on 20th April 2025
Kelvin
Paypal 5 star review on 18th April 2025
Richard
Paypal 1 star review on 15th April 2025
Brittany
60
Anonymous
Anonymous  // 01/01/2019
PayPal has the best customer service. I emailed them, they responded and then called me from America to check if I received the email.
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Posted 11 years ago
By contrast, excellent customer service today at PayPal.
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Posted 11 years ago
Wow! paypal have amazing customer service. Even at 6pm on a Sunday night. So good!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
A big shout out to the PayPal guys in Ireland I had a problem and within five minutes they had it sorted. Great customer service.
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Posted 11 years ago
Paypal is rated 2.0 based on 494 reviews