“Ordered a charger for my laptop, they sent the wrong one and told me if I wanted to return it I had to pay for shipping to China. Had to go to my credit card company to get a refund AVOID”
“Their real name is Bo Yuan e-commerce; they are a Chinese company selling in the UK as "PCAdapters Depot". They send their products from China. They sent me a charger which didn't work. I emailed them 6 times asking about their return and refund procedure, and for a return address. They refused to give me a return address and instead kept saying that my computer must be faulty or I must have bought the wrong adapter. They insisted I send them photos, measurements, etc, which I did, although they were irrelevant, as the item they sent simply didn't work. After a couple of weeks of fruitless emails and their refusal to accept the item back, or to give me any address, I finally resorted to Paypal. Luckily I'd paid by Paypal, who looked into it, found me the address in China to return the item to, and refunded me the costs of the postage and also the faulty item. I should not have had to resort to this though, the process took weeks and was very time-consuming and stressful. I would definitely avoid this company!”
“They sent wrong item
Told me it was my fault
Said it was up to me to cover return costs to China
Please DO NOT USE.
It's a scam company take your money and run!
English website front China scam company”
“Absolutely criminal enterprise.
Selling faulty and fake goods.
Based in China with a .co.uk address is not right for a start.
Goods (Lenovo battery) took 5-6 weeks to arrive (by ship I assume) and was clearly not a real Lenovo battery, even though (under the little black sticker, the Lenovo logo was printed in the Lenovo style. Battery was a cheap knock-off which lasted all of 20 minutes before being flat. I did extensive testing to prove it was the battery before replacing it with something that worked.
Tried to work with PayPal for a refund (very poor process) whcih came down to them asking for me to rteturn it to China within 10 days. Couldn't actually confirm the address or ship it - you try airmail shipping for a battery - not allowed in the EU unless fitted to the original equipment!
I asked them to send me a pre-paid return label - yes you know they never replied!”
