PC Specialist Reviews

4.8 Rating 4,841 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Customer Service

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How quickly does PC Specialist resolve customer queries?

Helpful Report

(5 days ago)

Greater than 56% of reviewers feedback is PC Specialist resolves customer queries within an hour.

Helpful Report

(5 days ago)

96.97%

Industry Average

“ Great service. Took 2 weeks from order to delivery and we were kept updated the whole way. Very happy with the PC and will use this company again! ”

- Anonymous

“ Quick turn around for the new build pc, and customer service is very helpful when required. I purchased without an OS because I already owned a license key, but was asked what I would be using, and was pleasantly surprised that it came with it pre installed, meaning all drivers and software was all ready to go out the box. I’d definitely buy again, hassle free pc customisation. Even recommended to a friend who’s looking at them now. ”

- Thomas

“ Amazing service! Very easy to order the PC from the website and the configurator is very useful as it will highlight any mis-matched parts of your build, which generates a sense of reliability and also professionalism. Received ample communication throughout - from confirmation of payment, to the order being built, to dispatch Well packaged and working faultlessly ”

- Joel

PC Specialist Reviews

Customer Service - Good