PC Specialist Reviews

4.8 Rating 4,527 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does PC Specialist resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 57% of reviewers feedback is PC Specialist resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

96.68%

Industry Average

“ Brilliant service and my new PC performs flawlessly! ”

- Paul Channon

“ The PC I ordered was exactly to my specifications, the building time was about 10 days then dispatched, but the multiple emails during the building process telling me what happens and the 360 image of my computer while it was being tested was cool! Delivery was on-time, PC came undamaged, had some hiccups at the start but that was because of software that came pre-installed with the GPU, not the company themselves but otherwise PC is running and looks great! Their tech support service through their website is quick to respond with detailed instructions with my query too. ”

- Alf

“ Second PC I have ordered and very pleased with the performance and appearance. Each time I configured my own system and it is very easy to use. I have used the support service in the past and it was very good, so quite happy to buy again. Both times the build and delivery took a bit longer than the estimate but I was not in a hurry and was kept informed by the build progress. ”

- Rick

PC Specialist Reviews

Customer Service - Good