“I had a great experience shopping at perfectbags.cn! Their website is very easy to navigate, with lots of beautiful product images and detailed descriptions that helped me better understand the items I was interested in. Their customer service team was also very professional and friendly, answering all of my questions promptly and providing really helpful advice”
“J'attends toujours ma commande faite il y a 20 jours, impossible de les joindre après envoi de plusieurs mails sans réponse. Je ne sais plus comment procéder pour pouvoir les contacter. J'espère encore recevoir le sac.”
“Still waiting for my bag to arrive. Sent 2 emails no reply. Recieved an email when I first placed order to say it had been dispatched but tracking no not recognised by Royal Mail. Obviously a scam and lost my money that has been taken out of my account.”
“Ordered and paid for 2 bags, they didn’t arrive, they didn’t answer emails saying I was rejecting them, wouldn’t answer phone. They blamed courier saying a consignment went missing. Then said they were with courier, they weren’t. Nearly 3 weeks later, bags still not here, requested a refund, it didn’t arrive. Now having to go through PayPal to deal with them. Dreadful service can’t understand all the positive reviews, they must have paid someone!”
“I received the request for a review of the bag 9 days before I eventually received the bag! Sent three emails asking for explanation for the delay, but none of these elicited a reply. Bag was fine when it did arrive 12 days after placing the order, good quality and good value.”
“The product I brought was of very high quality. Exactly what I was looking for. They offered a Standard delivery which was free of charge and the item was delivered very promptly indeed by DPD who I consider to be the best of the courier agents because you get an hourly time slot. This was a very slick operation but most of all the high quality of the product was very pleasing indeed. Thank you, I shall be back.”
“The product I brought was of very high quality. Exactly what I was looking for. They offered a Standard delivery which was free of charge and the item was delivered very promptly indeed by DPD who I consider to be the best of the courier agents because you get an hourly time slot. This was a very slick operation but most of all the high quality of the product was very pleasing indeed. Thank you, I shall be back.”
“Stunning leather backpack and delivered within 3 days of ordering and that's between Xmas and New Year at no extra cost! Will definitely shop again and happy to recommend.”
“Very pleased with the shoe cleaning bag but would not have been happy paying the full price. Very prompt delivery . Shall definitely look to order again.”
“Lovely bag, practical and roomy ideal for every day use. Free delivery too, was expecting to wait st least three days but it came the next day, less than 24hours after my order. Great service thank you.”
“Delivered next day and delivery person sent photo of parcel in shed. Bag from Troop London is great quality and suitable for my husband who is a handbag newbie!”
