EP Automotive Ltd Reviews

4.2 Rating 71 Reviews
80 %
of reviewers recommend EP Automotive Ltd
4.2
Based on 71 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read EP Automotive Ltd Reviews
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Phone:

01223 320 520

Email:

sales@epautomotive.co.uk

Location:

Performance Car Parts Ltd Unit 1-3 Brakefield, Cornells Lane
Widdington
CB11 3SP

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EP Automotive Ltd 5 star review on 30th December 2016
Lars Erlandsson
EP Automotive Ltd 4 star review on 15th December 2016
John Philpotts
EP Automotive Ltd 5 star review on 15th December 2016
Alan Nalinski
Anonymous
Anonymous  // 01/01/2019
Products superb, very quick delivery.
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Posted 7 years ago
Very friendly phone call and as promised very fast delivery.
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Posted 7 years ago
Great service, will use again
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Posted 7 years ago
I was served by James @ Euro performance who was extremely patient and knowledgeable on the black Diamond product range. The parts were correct and I can strongly recommend them to anyone seeking performance parts (nathan london)
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Posted 7 years ago
Very efficient service
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Posted 7 years ago
Brill quailty H&R lowering springs for my 2018 insignia grand sport. Lowered perfect no bumps or bangs! Only one thing they need is to use a different courier than DHL as they are so slow. 2 weeks from order to delivery...
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Posted 4 years ago
Great price. Delivery was slower than expected but they did arrive within 7 days after dispatch.
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Posted 5 years ago
Delivery was fairly quick. Within specified delivery time
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Posted 7 years ago
You should remind customers what part you supplied them with to improve accuracy of feedback.
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Posted 7 years ago
Very good service. It took some time to arrive, because it was a special.
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Posted 7 years ago
Excellent service. Cheaper than buying direct from manufacturer.
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Posted 7 years ago
Euro Performance prices are very good (the lowest I could find for the ST suspension kit) but there was little, if any, detail on postage/delivery times on their website. It transpired that Euro Performance don't actually carry the item in stock so had to order direct from the manufacturer in Germany. This resulted in a delivery time of about 8 or 9 days from ordering - which isn't a huge problem, as long as you factor this in when ordering.
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Posted 7 years ago
Good received and installed, the pace on delivery is good, the only issue I have is there was no tracking number or any update from the reseller in Germany.
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Posted 7 years ago
Good service received. Goods took a little longer to be delivered than ideally wanted but this was not the fault of Euro Performance, it was the manufacturer that was slow to despatch the order. Product: H&R lowering Springs Customer service was very good & would not hesitate to use again. Overall very happy & would recommend.
EP Automotive Ltd 4 star review on 15th December 2016
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Posted 7 years ago
comunication is bad overall good shop! will bey again
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Posted 7 years ago
Great comunication and concern with client to solve the problems. Parts exactly as it was expected with no mistakes. Delivery time is short. Would come again. Thanks.
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Posted 7 years ago
Order and delivery was very efficient. Unfortunately we had to return the goods purchased for a refund. Again communication prior to the return was fairly good. However the goods were returned on 4th August 2016 (signed for as having been received on that date) and to date, 12 days later, no refund has yet reached our account. Therefore had to mark them down on this basis.
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Posted 7 years ago
Bilstein mk3 escort front shocks. Great value, came well packaged. Some confusion with courier regarding address info. Unfortunately I had to follow up on this despite the courier having my phone number with the parts sitting in their depot in Dublin for days. Rang them and they encouraged me to email them because phone lines were busy and then didn't respond to emails. Eventually got sorted the following week only to get a call from driver to say van had broken down and he was leaving parcel in shop in local town. Not good enough I'm afraid.
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Posted 5 years ago
The positive: Had the parts I wanted for a good price and were happy to ship overseas. The negative: I wasn't too impressed with how much the shipping charges were (more than the parts!) and it certainly wasn't because they were being sent as a priority delivery, as it took 3 weeks for them to arrive. The summary: I'm highly unlikely to purchase anything again unless the shipping issues are fixed (price and speed).
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Posted 7 years ago
wrong parts sent out ...but sorted in cpl days
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Posted 7 years ago
apologies for this this was on behalf of a item sent direct from supplier who placed incorrect discs in incorrect box apologies again regards performance car parts
Posted 7 years ago
EP Automotive Ltd is rated 4.2 based on 71 reviews