“I heard this company is a fraud. Ordered perfume. Still haven't received it. Contacted the company numerous times but they keep saying it's on the way, going on fourth week. I have asked for my money to be returned but they won't. I'll be taking further action if this is not resolved.”
“I've been purchasing from perfume click for a couple of years has I buy Thierry mugler womanity but I thought I'd try clinique happy has I've purchased this before at duty free before I go on holiday I purchased the clinique from here and the fragrance dont even last for 10 minutes but £37 for 100ml I should have known better. But still it states all legit? I wont be purchasing this perfume again I'll settle from the high street or Duty free in future”
“I'd ordered from Perfume Click through Amazon before, never had a problem. They didn't have the product I wanted at Amazon this time, found out they had their own website, ordered directly from them. When my order of 5 bottles of cologne arrived, they'd packaged it in a flimsy box, no other packing, inside a plastic bag. When I cut the plastic bag open I could smell my cologne in the bag, discovered one of the glass bottles had broken, ruining the boxes the other bottles came in and spreading glass shards and cologne over everything. I took pictures of the whole mess and emailed Perfume Click, asking for a replacement of the broken bottle of cologne. Meanwhile, I carefully cleaned up the remaining bottles (discovered 2 of the caps were also damaged) and waited for a response. Their response was to issue a refund for the broken bottle, said it was their policy to refund, not replace. Their refund ended up being for less that what I paid per bottle. So, not only am I out that bottle of cologne, I'm also out hard-earned money that I paid for it. I wanted 5 bottles of cologne, I ended up with 4, and a partial refund for the 5th. If I could do more to blacken the eye of this company, I would.”
“All these reviews are by unidentified reviewers. I paid for a deodorant from perfume click and the payment process just stopped dead with my previous lines of input going blank. Now I don`t know if I have ordered or just cleared my bank account to a robber.”
“Ordered Advanced Night Repair Complex ll.
When Arrived It was the old Night Repair Complex.
When explained to Perfume Click.co.uk They surprisingly did not have any in stock.
I wonder if they ever had it in stock.
They said they would eventually Refund Me after they received There Product Back at my cost.
I'm wondering how many other people received merchandise from them that was not as described.
Will Never use again and will take up with the Ombudsman due to false advertisement.
Being a man would not have noticed the difference but my wife certainly did.
Buyers Beware
Mr Ashton”
