In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

81 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was amazed by the quick delivery. Ordered and was delivered next day marvelous.”

Helpful Report

Posted 10 years ago

“The mug came in good time and I was happy with the purchase, especially as I was able to use a discount code, making it real value for money”

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Posted 10 years ago

“Good quality products, sent in good packaging. Really pleased with the order.”

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Posted 10 years ago

“I suppose I could have stated the transaction was "normal" because I've found after living here for over 10 years NOTHING is ever presented properly or the transaction correct and always takes additional hassle and phone calls so..............but I won't do that. My package was short of an item ordered and there was NOTHING in the package to indicate why, or.....if it was being sent at a later date. So........here I am.......ONCE again, having to complete a followup to complete the transaction in a satisfactry manner. Someone should put a map of England on FB with a red line through and a circle with the staement underneath....."We're sorry for any inonvenience, but this country no longer does ANYTHING CORRECTLY and you'll just have to be patient while it all gets sorted out”

Helpful Report

Posted 10 years ago

Hi, Thank you for your comments. I am very sorry that you are unhappy with the service you have received. I can confirm that the notebook is being despatched from a separate address and therefore will arrive separately. I am sorry if this information was not passed on to you. I can confirm that the item is on its way to you. Please allow 3-7 working days from you placing the order for delivery. If you have any further questions, please do not hesitate to contact our customer service team directly on sales@inthepaper.co.uk or 01388 52800 and we will be happy to help you. Many thanks.

Posted 10 years ago

“Quick delivery and good quality product”

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Posted 10 years ago

“A lovely gift for any Arsenal fan, quite unique and personal, and a very good price, very pleased with purchase.”

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Posted 10 years ago

“Very pleased with ordering process - clear, quick and easy. Like the way we had email to double check the details of our order was correct. Grateful for quick delivery. Good quality mug presented as requested.”

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Posted 10 years ago

“Very pleased it looks good it's for a Christmas present”

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Posted 10 years ago

“Quality excellent, couldn't believe the speed of the service. Will definitely be visiting the site in the future”

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Posted 10 years ago

“The product was good but you hounded me with emails after I'd purchased telling me my item was still in the basket when I'd already bought it. Came promptly but look at your email contact strategy”

Helpful Report

Posted 10 years ago

Hi, thank you for your comments. This is something we will look into.

Posted 10 years ago

“I have had no confirmation of my order. I have no idea if it is actually coming to me. My name is Kelly not Andy - Andy is thr person the gift is for not me who has paid for it. Terrible experience and so far no goods or idea when they're due for delivery.”

Helpful Report

Posted 10 years ago

Hi Kelly, thank you for your comments. I am very sorry that you are unhappy with the service you have received. I can confirm that your order (ref ORD-010915-2142092) has been despatched and is on its way to you by 2nd class Royal Mail. Please allow 3-7 working days for delivery from the time of you placing your order. I have checked and can see that an automated confirmation email was sent to the email address supplied with your order - could this have dropped into your spam/junk folder? If you have any further questions, please do not hesitate to contact our Customer Service Team either by email: sales@inthepaper.co.uk or by phone: 01388 528000 and we will be happy to help you. Thank you.

Posted 10 years ago

“Excellent quality- personalised prints are fantastic- easy to order- great price- quick delivery even when not paying for the express option. Would highly recommend- personalised prints that will delight football fans of all ages - great present option”

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Posted 10 years ago

“Arrived quickly. Very efficient. Does exactly what it says on the tin (or in this instance "the mug")!”

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Posted 10 years ago

“I purchased this for my grandson and was extremeley pleased with it. It is good quality and arrived quickly. I know he will be over the moon when he re ecives it.”

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Posted 10 years ago

“Excellent quality item, very pleased with it, quick and easy ordering. Quick delivery, could not fault item or service.”

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Posted 10 years ago

“I'm very happy with this online service. Great price, delivery on time, but maybe a better quality backing might be nice. Still, for the price, very good. I recommend.”

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Posted 10 years ago

“I brought a newspaper for my partners birthday which i have received today, it looks absolutely brilliant!. Defiantly recommend this site :-)”

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Posted 10 years ago

“Easy to order and arrived in 3 days, fantastic service. Item was well packaged and looks fantastic”

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Posted 10 years ago

“This arrived promptly and is as described. It is a birthday gift to an Arsenal fan. Many thanks.”

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Posted 10 years ago

“Great gifts.”

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Posted 10 years ago

In the Paper is rated 4.3 based on 3,888 reviews