Pet Supermarket Reviews

Name: Pet Supermarket
Address: Unit 2 & 11 The Courtyard 100 Villiers Road, London United Kingdom, Tyne and Wear
Rating: 2.17

2.2 Rating 35 Reviews

29 %

of reviewers recommend Pet Supermarket

Company Reviews

Questions

Metrics

2.2

Based on 35 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

sales@pet supermarket.co.uk

Location:

Unit 2 & 11 The Courtyard 100 Villiers Road, London United Kingdom
Tyne and Wear
NW2 5PJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since adopting my 2 dogs last year I have bought quite a lot of items from petsupermarket.com and have been impressed by the speed of delivery and their returns policy when I bought 2 coats in the wrong size. However I recently raised a query about one of these coats and received a very impolite, badly-written, ungrammatical and factually inaccurate email, which seemed to wrongly assume that I wanted a refund - which is not what I asked for. Clearly this company is fine as long as you don't ask for help or advice, so sadly I have bought my last item from them. Online companies need to look at their customer service responses, there are plenty of alternative sites.”

Helpful Report

Posted 6 years ago

Pet Supermarket is rated 2.2 based on 35 reviews