Pet Supermarket Reviews

2.2 Rating 35 Reviews
29 %
of reviewers recommend Pet Supermarket
2.2
Based on 35 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Pet Supermarket Reviews
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Email:

sales@pet supermarket.co.uk

Location:

Unit 2 & 11 The Courtyard 100 Villiers Road, London United Kingdom
Tyne and Wear
NW2 5PJ

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Anonymous
Anonymous  // 01/01/2019
I just want to let the CEO of company as well as others what a great experience I had when I as well as my adopted pet were assisted by Jesse - a salesman working at Pet Supermarket in Miami, Florida. 33133 (2720-A South Dixie Highway). My senior dog is a very anxious & nervous pup. She was spayed a couple of days before I visited this store. She began licking her sutures and this was not to happen as per vets. I went looking for a comfortable cone for her to wear but she resisted, fought back by moving from side to side, was trembling, etc. I knew that she would be very anxious, restless and nervous besides pain from surgery and most likely wouldn't work due to her circumstances...Jesse went to the cashier area & brought treats for her to eat and make her less nervous. He went back & forth to cashier to get different treats for her because she did not like the previous one that he brought. He then decided to get a special one that she immediately loved. He sat on the floor with her, rubbing her head, her body, even kissing her for her to feel more comfortable. Was talking with her. She immediately liked him and became calmer. We then spoke about a possible suit that will cover her abdomen so that she wouldn't lick wound - he proceeded to bring a recovery support calm paw that he tried on her and seemed to do the trick instead of cone. I was so impressed & happy the way Jesse handle the situation and how easily it was for him to make my dog calmer and appreciative to have this problem resolved. I not only purchased the suit but also got the cone just in case...I bought the treats she liked, cleaning wipes and shampoo. He even suggested for me to visit the store with her so that she could be exposed to people as well as pets for socialization purposes. He told me that we should consider the store & him our family from now on. What a great experience we had on that day that I met Jesse.!! PetSupermarket should feel proud to have such a gentle, professional, caring salesperson working for you. I am grateful that I met Jesse and he helped me on that day.
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Posted 1 year ago
I recently visited store # 142 in Hollywood, Florida and was very impressed with the staff and changes being made in the store ! I have been a customer at this location for many years and it's nice to see a new manager running this location and a staff that is very helpful , loves pets as much as myself and enjoy working there !
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Posted 2 years ago
went in to take a look at cichlid like at all new pet stores i find you all know the same ol same boring cichlid and was very excited to fin they have a nice variety they had peacocks and even had dick. when was the last time you went into a b&m store and found disk fish or royal blue peacocks. so i ran into olivier who answered all my question without hesatation and new his tuf are subject was on plant for my tetra tank and algy eaters for the tank so he hook me up on some perfect sice fishes but here its all about the plants never seen such a collection i go back every week just to see whats new. its a must go if your into plants for your fish tank and oliver will def help
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Posted 3 years ago
I have used pet supermarket three times.first a bit iffy,but I have noticed they have really upped their game.intend to use it from now on for our two dogs needs.nice to see a firm taking it on the chin and improving .
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Posted 6 years ago
Easy to order good price
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Posted 6 years ago
Great products, great prices, free delivery over £19, delivery great. What more can you say.
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Posted 6 years ago
This company's website is easy to use, their prices are really competitive, and they provide quick, efficient service. They even give a discount for follow up orders. Have used a few times now.
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Posted 6 years ago
This company's website is easy to use, their prices are really competitive, and they provide quick, efficient service. They even give a discount for follow up orders. Have used a few times now.
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Posted 6 years ago
This company's website is easy to use, their prices are really competitive, and they provide quick, efficient service. They even give a discount for follow up orders. Have used a few times now.
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Posted 6 years ago
Very quick delivery and prices less than pets at home etc
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Posted 6 years ago
Pet Supermarket is rated 2.2 based on 35 reviews