“The car we liked was sold to another store while we were on a test drive (Black Corsa, 8k).
A replacement was identified with less mileage but a sticker price of 8500£. We'd agreed a compromise of total of 8500 with scotch guard included. 300£ Deposit paid and balance outstanding 8250£.
In the write up, the trade in of £400 was added on top rather than being taken off our agreed £8500 total. With the deposit, it meant i paid over the sticker price (£8900). I raised this when it was identified (2/2) and I'd agree to take a call back from the store manager 5 days later on the Tuesday (7/2). I called again on the 14/2 but haven't had a call back yet.
Hadleigh was friendly, very personable and knowledgeable about the car and during the test drive.”
“Made the process of buying new car an ease and never felt pressured into having to buy. Also felt that they were not trying to push car on me and that i was going to get the car i wanted in a time frame which suited me”
“From the moment I walked into the showroom, i was greeted with a smile and can I help,
the whole experience of buying my new car, was an absolute pleasure, certainly will be recommending Peter Vardy to friends and family. I would like to give a special mention to Gary Herbert, a rell pleasure to do business with, and the whole team.
Thank you.”
“I would NEVER buy a car from Peter Vardy aberdeen again.Theyre communication skills are terrible and we had no end of muck ups before we finally go our new car a week late.We still havent recieved our spare key either.”
“Wayne listened to what I wanted and gave good information about the car, anything he wasn't sure about he found out for me. The floor management team were very attentive making sure I was happy every step of the way.”
“After a bad experience at Arnold Clark, Peter Vardy made us feel very welcome. I didn't feel rushed or pressured at all. Jason took his time to help me find the exact car I was after and found a great deal for myself. Coral was helpful and made the handover run smoothly.”
“Car delearships should be judged on after sales service, to the this end Glen Gibson has been absolutely fantastic. He has kept his word, kept in constant contact and has shown he takes as much pride in his service as he does in the vehicles he sells. We will from now on always use Peter Vardy and in particular Glen Gibson. A very impressed and satisfied customer.”
“The customer service was and has been second to non.........this will be the reason my Husband and I will return for any car in the future and for servicing needs when required. Paul Stephens was our salesman and he felt like a member of the family by the time we had purchased both my Husband and my own car. Colin......(not sure of his title) was exceptionally patient and looked at all options that could fit within my remit and the sales Manager gifted us £50.00 for a meal to thank us for our purchases.
First class is all I can say.....looking forward to the future and dropping by when required. Thank you Peter Vardy.”
“The service was very good. The salesman was very helpful and organized the sale for us from start to finish with no hassles. Made us feel very comfortable through the whole process”
