“We received excellent service from Gerald Alexander when buying a new Corsa last week. The 1.2 SE in Dark Sea Blue is stunning. Gerald helped us to get the right model to match our needs and very patiently explained all the details. He worked hard to make sure we got an excellent deal. All in all we are delighted with the car, the deal and the service.”
“Thomas my sales advisor was amazing. He was friendly, helpful, as is everyone else. The flowers and chocolates when I collected my car were a lovely gesture and its little things like that people remember. Thank you for your fab service. Sam”
“My advisor, Stuart Cobb, has been very helpful throughout. I feel I received a high level of customer service which was both friendly and professional.”
“I was treated very well at peter vardy and i cant thank paul johnston enough for all his help when i changed my motability car at your seafield centre in edinburgh .so i would give 10 out of 10 thank you peter vardy .”
“I found the sales staff very helpful and obliging The salesman Marc Myles instructed me on the various controls of the car I purchased and was overall very helpful in assisting me making the decision that I made on which car I purchased although after having seen the colour of the car in the showroom that was the car that I chose and having driven it for over a week am very pleased with it.............................Michael McEwan”
“Aftercare service non existant . Still waiting on rubber mats 2 weeks after purchase. These of which i have paid for and have been making several phone calls about and still getting nowhere. Not happy with company and care.”
“The customer service that I have received from Peter Vardy has always been 1st class, this time is no exception.
Catelyn was very helpful, patient and answered all my questions.”
“My salesman Gary Herbert could not have been more helpful. Was not pushy but extremely pleasant and efficient and a pleasure to deal with.
Muriel Reekie”
“My local sales person Barry Downie was excellent. He was a local person and interested in dealing with me and provided excellent customer service. When he was on occasion on a day off when I either phoned or personally went in I found the other salesman and even the sales manager, if they were from Central Belt area (ie Glaswegions) their attitude was not particularly helpful. They were disinterested and clearly wanted an easy day particularly when I went one Saturday afternoon on the 19th September. When there was a problem with the landrover electronic system that meant I could not collect my car when agreed again Barry very helpful but the sales manager ended the call and never bothered to pass me back to Barry. Poor service and poor attitude did annoy me so if anything local is best or better customer service training”
“The staff members that we spoke with were very helpful in providing options on both new and used cars that met our criteria but without any sales pressure. Our main contact was Michael Kench who arranged our test drives and conducted the trade-in / new purchase, hand over and after sales follow up. Thanks also to Stevie for his additional help.”
