Phelans Pharmacy Reviews

Name: Phelans Pharmacy
Address: Unit 10 Kinsale Road Commercial Center, Kinsale Road, Cork, Cork
Rating: 4.85

4.9 Rating 930 Reviews

97 %

of reviewers recommend Phelans Pharmacy

Company Reviews

Metrics

4.9

Based on 930 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phelans Pharmacy 5 star review on 10th September 2025

Mary M

Phelans Pharmacy 5 star review on 14th June 2024

Paul F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave Phelan's a bad review before Christmas because a package was delivered to a post box on my property I no longer use. I didn't discover this until the next day - the package was there all the time. My apologies to Phelans, the courier company and especially the driver. MB”

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Posted 2 months ago

“Hi i didnt receive my package ,the sender dpd delivered to the wrong address.they said they will try find it and refund it but said to let the supploer knlw the situation”

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Posted 9 months ago

Hi Gearoid, apologies for the mixup by the courier and the delay receiving your order, I trust your package was received OK in the end. We will follow up with the courier so that it does not happen again. Thanks, Chris Phelan

Posted 9 months ago

“I haven't even received order yet. How can I write a review? Hylda Anderson Can you not read? How can I revise my review? I'm still awaiting delivery of order.”

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Posted 1 year ago

Hi Hylda, My apologies, we have had some issues with sending our review emails this week, please ignore any emails that you received in advance of your order. Sorry for any confusion caused, your order is on it's way to you currently. Kind Regards, Chris Phelan

Posted 11 months ago

“I have yet to recieve my order so i cant give a nice review”

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Posted 1 year ago

“No problem with the ordering,but very disappointed.In description says height adjustable,I am just 5 ft 9 ,This was about right for 5 ft 7 max.No good for me.”

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Posted 1 year ago

Hi Patricia, I’m very sorry to hear you’re unhappy with your purchase. Can you email me directly at Chris@phelans.ie and I will see what I can to do assist you.

Posted 1 year ago

“Have not received the item I bought from your company. I presume item lost?”

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Posted 1 year ago

“My order hasn’t been delivered yet. No communication from the delivery company. I would appreciate if someone could call me about this urgently”

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Posted 1 year ago

“I will send you a review when I have the bedrail fitted . i can' adjust the rating!Best wishes Joy”

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Posted 1 year ago

“Ordered from Pheelans because they had item in stock just to find out later they are shipping it from supplier with 2 weeks delay.”

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Posted 1 year ago

“Have not received item despite post man been here & still waiting to day”

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Posted 1 year ago

“They took my money. then emailed me asking to phone them for a consultation. Goods never arrived. The whole idea behind buying the product online was to avoid talking to someone. I bought the same product online from another company by simply doing the consultation online at the time of purchase. Please refund me my money.”

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Posted 1 year ago

Hi There, I'm sorry to hear you were unhappy with your experience. Unfortunately, under regulations set down by the Pharmaceutical Society of Ireland (the Irish pharmacy regulator), we are obliged to conduct a confidential phone consultation to ensure the sale of Viagra Connect is appropriate. Therefore, we cannot supply the product unless you consent to an in-person or phone consultation with our pharmacist. While we can't comment on how other pharmacies operate, a online questionnaire is not enough to meet our obligations under the law. https://www.thepsi.ie/Libraries/Folder_Pharmacy_Practice_Guidance/PSI_Guidance_on_safe_supply_of_Viagra_Connect_P3_002.sflb.ashx Happy to discuss this further with you directly if you wish, and if you want contact me with your order number (I have no way of viewing it here, as your response is anonymous), I can process your refund. Chris Phelan chris@phelans.ie

Posted 1 year ago

“Lads Phelans is grand, staff are nice but it's really invasive that I'm being asked for a review after buying stuff there. I didn't know they had my mail address and I certainly don't want to be tracked or canvassed for reviews. 0 stars”

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Posted 1 year ago

Phelans Pharmacy is rated 4.9 based on 930 reviews