Phones 4u Reviews

3.1 Rating 659 Reviews

44 %

of reviewers recommend Phones 4u

Company Reviews

Questions

Metrics

3.1

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Phones 4u deliver?

Customer Service

How can I contact Phones 4u? How quickly does Phones 4u resolve customer queries?

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Ask a question and get answers from people who are customers of Phones 4u.

Phone:

0844 871 2253

Email:

socialsupport@phones4u.co.uk

Location:

Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,
Staffordshire
ST5 9QD

How quickly does Phones 4u resolve customer queries?

Helpful Report

(1 week ago)

Greater than 73% of reviewers feedback is Phones 4u resolves customer queries within an hour.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ I am very disappointed with the service you are providing and will not be back to upgrade mine or the 4 other members of my household. ”

- Adrian

“ We were shown no empathy in the store or by the customer services at head office. ”

- Shane

“ Phones 4 u service was good but the quality of their after sales customer service is poor not very helpful. Have had issues with both phones we purchased one having to be replaced completely within a month ! ”

- Scott

Phones 4u Reviews

Customer Service - Average