“Ordered two items.
The back stretcher arrived, and very very difficult to assemble and trying to put it together it has snapped. ( very hard plastic).
I have emailed them asking how-to.proceed with, return replacement etc. No reply, and,reading all the negative reviews I don't expect to . Very disappointed. Please be very wary when ordering from this company.”
“SCAMMERS
Ordered a knee brace, firstly it arrived covered in animal hair which I found very strange for a ‘new item’, also poor quality.
The email address I tried to contact them on is invalid as is the phone number.
On my credit card bill says ‘store more garden buildings ltd’ which comes under the category ‘antique shop’
WELL DODGY
Not holding out much hope for a refund”
“Ordered a walking boot for my daughter. It stated it was a size 2-6 but was too big for her size 3 foot.
The website states that customers have only 14 days to return an item and returns cannot be made without first contacting Physioroom. I duly emailed them on the given email address to ask for the returns address but, a week later, have still had no reply, despite sending a follow-up email. No phone number is given and no paperwork was with the delivery. I wonder if they are trying to run down the clock so they can claim the return hasn't been made in time?”
“Return a back brace because it far to large ,I’ve been given the run around for the return of my money since 28/02/22 date now 10/04/22 .
So please think before you buy that this company are as they say shyster’s.”
“The customer service I received was fantastic! Ben was incredibly helpful and sorted my returns and refund out really quickly. I definitely recommend them.”
“Times of my delivery stated on there website is 2-3days but a day after stated delivery time the package still not here so i check my emails and was informed that the delivery times on there vwebsite and emails was false and they knew they were false , THEY HAVE NO WORKING PHONE NUMBER AND REFUSED ME A REFUND AND WAS INFORMED THAT I SHALL BE HOUSE BOUND WITHOUT MY FOOT BRACE FOR ANOTHER 10 days!! i am now at hospital due to not being able to leave house to get my medication or food,this company has no shame and refuse to change stated delivery time still. misinformation and no refunds and no people at there company will answer there phones.SCAMMERS!!!!DO NOT USE PHYSIOROOM.com”
