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Pick 'n Pay Reviews

2.4 Rating 72 Reviews
31 %
of reviewers recommend Pick 'n Pay
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Pick 'n Pay 1 star review on 13th September 2025
Anonymous
Pick 'n Pay 1 star review on 28th February 2025
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Pick 'n Pay 1 star review on 28th February 2025
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Pick 'n Pay 1 star review on 28th February 2025
Anonymous
Pick 'n Pay 5 star review on 30th October 2024
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Pick 'n Pay 5 star review on 10th September 2024
Lebogang
Pick 'n Pay 1 star review on 20th August 2024
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Anonymous
Anonymous  // 01/01/2019
They know how to treat customers.
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Posted 2 months ago
I bought the usual Parsley jar last Friday rushing as I do. I know every inch of the V&A layout as of the Adelphi Sea Point, changes & ALL. I literally grabbed the PARSLEY in the first spices aisle opposite the frozen dinners are & carried on shopping. Well I used the latest one just last night & suddenly noted the pouring holes were different, the feel of the bottle PLUS the ID LABEL - WOW what a change & 2 x gms more for the same price. I'm now also going to look see what other spices have been added. I/we surely mostly ALL grew up on Robertsons Spices - a household brand, always reliable - but nothing wrong with competitive prices. Well done PnP Team !!
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Posted 2 months ago
I usually shop & V&A Waterfront. I bought 2 trays of mince pies just before Xmas. I gave the one tray as a gift BUT when I opened mine all the pastry was cracked across the board. I did return mid-week (damn) and with slip in hand forgot the pie tray. I mentioned in passing to the duty manager that I would bring back within the week to exchange with goods & slip of course. I did that yesterday - selected a clear non-cracked pastry tray (there was so much the week before they had been stacked on top of each other - they were standing up like books so not to crush : YES ! I went back to the same trusty Manager on Duty : GONDA MUNEER, who was ever so helpful as before THANK YOU. There many other floor managers who I know well by face - too many names to remember - they know who I am, so well done to you all.
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Posted 3 months ago
Good day. My wife and I would like to extend a message of appreciation to your wonderful staff member Buhle in the bakery section at the Pick n Pay Pavillion. She went above and beyond to accommodate us at the last minute to take our order for our Son's 21st birthday cake
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Posted 8 months ago
I would like to show my appreciation and assistance to a lady named Jabulile, ( please excuse If I have not pronounced it properly).. that works for Pick and Pay Hyper in Greentstone. Thankyou to you and your fellow colluegues. It really feels good when you are welcomed with good service. Thankyou very much.
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Posted 11 months ago
I went to pick n pay in westown mall today. Beautiful clean and very tidy.Space between isle amazing.Staff was very friendly and helpful. I also met the store manager Lisa which was very friendly and helpful. She is amazing.Store has every food item necessary.Even coffee shop and a sushi bar.I will definitely go back there monthly to shop.Loved it
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Posted 11 months ago
A huge Thank You to Pick n pay Liquor festival mall security lady named N.Mhlongo. I lost my sim card in store 3 days ago and Mrs Mhlongo picked it up and handed it to the store supervisor, after realizing I had lost it I tried everything in my power to have a sim swop done to which I failed due to cell C ridiculous security questions, Mrs Mhlongo Thank you so very much you have saved my number after having it for more then 10years , something so small to others but a huge relief for me. Thank you for being such an honest soul , pick n pay definitely has a hero working for them.
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Posted 1 year ago
Good day pick n pay Elspark when it comes to their butchery they sell the best meat, it's fresh all the time the manager and the staff at the butchery department they are friendly and the service it's absolutely excellent I've been buying from them since 2009 they never disappointed me, keep it up with the fresh meat your selling and your excellent service Nomvula
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Posted 1 year ago
Mr Thapi the butchery manager at Pick n Pay Greenstone gives the best customer service.
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Posted 1 year ago
Pick n Pay Qualisave at Jabulani Mall, I applaud your service. Excellent customer service, efficient and swift. I hope other retail shops can learn from you on how to manage queues and yet not compromise on service.
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Posted 1 year ago
A massive thank u to Pick and Pay Chilli Lane. The Manageress, Ms Helen and her Team went out their way to accommodate my request. Needed 87 Christmas Hamper Buckets.. They made it happen by collecting stock from other Pick and Pay stores. Well done and Thank u for the excellent service. Going beyond the call of duty.
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Posted 1 year ago
Great shopping services.
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Posted 1 year ago
We bought a freezer online. Received R1200 discount. Order placed on Friday and delivery was expected to be the next week Thursday. Well we received the freezer on Monday, delivered to our home with R50 delivery fee. Pnp had the best price available on KIC which is a trusted brand. Thank you for this first time online ordering experience with you.
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Posted 1 year ago
Your support has strengthened us and your love has sustained us.We extend our deepest Thanks to you for your support and kindness during our greatest loss.We appreciate it more than words can express and It will always be remembered. From The Raniso and Mphanjukelwa's Family 🙏🙏🙏🙏
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Posted 1 year ago
Yea it's good everything's fine I'm dnjoying but the prices are a bit too high and when they reduce prices they should reduce lower .thanks and bye
Pick 'n Pay 5 star review on 30th October 2024
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Posted 1 year ago
Good Day. I wanted to write a review about this yoghurt. It's delicious and creamy. I'll eat this every day for breakfast, lunch and dinner. Thank you for this double cream blueberry yoghurt❤️
Pick 'n Pay 5 star review on 10th September 2024
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Posted 1 year ago
Customer care unmatched. Ordering online makes my life so easy. We live on a farm and shopping can be a nightmare, but since using the click and collect option for Brackenfell Hyper in Western Cape its become a lifesaver.
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Posted 1 year ago
Exceptional Service offered to The Wayne Mathew Naidoo Foundation in the purchase and delivery of 126 Christmas Hamper Buckets to the needy in Zamdela Township in Sasolburg... Well done to the Store Manager Mr T Pillay and Ms Lerato the Assistant Store Manager at Sasolburg Pick and Pay...
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Posted 2 years ago
The staff is very friendly and helpful.The store is clean and neat and has weekly and monthly specials on food.
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Posted 7 years ago
I ordered a whole list of grocery items and they delivered at the time I've booked and all the goods I've ordered was in great condition. Fresh and ready to use.
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Posted 7 years ago
Pick 'n Pay is rated 2.4 based on 72 reviews